Bottle Shop Manager

Initia International Pte. Ltd.; Singapore; On-site; SGD 39,000 - 50,000; Full time

Benefits offered by this job

Annual and Medical Leaves

Birthday Voucher

Training and development provided

Career growth opportunities

Group discount (Dining & Salon)

Cross-train at overseas outlets

Job summary

DRIM Select in Singapore is seeking a Bottle Shop Manager to lead daily operations, drive sales, and deliver exceptional customer experiences. You will develop product knowledge, manage inventory, and guide a team to uphold brand standards for premium Korean spirits.

You will plan tastings and events, coordinate with suppliers and mall management, and ensure compliance with local licensing and safety requirements, while fostering a welcoming, education-focused shopping environment.

Qualifications

• 1–3 years of relevant experience in retail, F&B, hospitality, or customer-facing operations.
• Experience in premium retail, specialty beverages, wine and spirits, or lifestyle concepts is an advantage.
• Strong customer service, communication, organisational and inventory management skills.
• Demonstrated ability to lead daily operations, coordinate teams, and support sales performance.
• Genuine interest in Korean traditional spirits, beverage culture, and product storytelling; willingness to learn is essential.
• Adaptable, commercially aware, and proactive in identifying opportunities to improve store performance.

Responsibilities

• Oversee daily store operations, including opening and closing, shop-floor readiness, merchandising, and service standards.
• Maintain store presentation and implement seasonal displays in line with brand guidelines.
• Manage inventory, stock replenishment, product storage, and stock accuracy while minimising losses and damage.
• Coordinate with procurement, suppliers, and mall management on deliveries, stock availability, and operational requirements.
• Deliver premium customer service through personalised product recommendations, product storytelling, gifting, and customer relationship management.
• Develop strong knowledge of Korean traditional spirits, including product origins, production methods, flavour profiles, and serving suggestions.
• Plan and coordinate tastings, pairing workshops, and other approved in-store events.
• Schedule, brief, and guide part-time staff and brand ambassadors on product knowledge, customer service, and responsible alcohol service.
• Monitor sales, footfall, and product performance; prepare reports and recommend improvements to store performance.
• Ensure compliance with applicable Singapore laws, liquor licensing conditions, age-verification procedures, workplace safety requirements, and company policies.
• Maintain accurate operational records, safeguard company and customer information, and promptly escalating incidents or operational concerns.

Skills

Customer service

Inventory control

Team leadership

Merchandising

Product storytelling

Retail operations

Communication

Job description

Job Title: Bottle Shop Manager

Job Level: Managerial

Department: F&B Operations

Full-Time Rate: $3500-4500 (depends on experience)

Work Arrangement/ Schedule:

• Five or six working days per week, according to the roster. Weekly working hours and rest days will be specified clearly in the employment terms. Weekend and public holiday shifts may be required based on business needs. Overtime and rest-day arrangements will follow applicable Singapore employment requirements.

Overall Job Objectives:

The Bottle Shop Manager is responsible for the day-to-day operations, sales performance, inventory management, customer experience, and team coordination. The role combines premium retail management with product education and experiential service, ensuring that every customer interaction reflects the brand’s commitment to introducing Korean traditional spirits and drinking culture to a wider audience.

The successful candidate will take ownership of store standards, develop strong product knowledge, and create a welcoming environment where customers can discover, understand, and appreciate the stories behind each bottle.

Key Duties and Responsibilities:

• Oversee daily store operations, including opening and closing, shop-floor readiness, merchandising, and service standards.

• Maintain store presentation and implement seasonal displays in line with brand guidelines.

• Manage inventory, stock replenishment, product storage, and stock accuracy while minimising losses and damage.

• Coordinate with procurement, suppliers, and mall management on deliveries, stock availability, and operational requirements.

• Deliver premium customer service through personalised product recommendations, product storytelling, gifting, and customer relationship management.

• Develop strong knowledge of Korean traditional spirits, including product origins, production methods, flavour profiles, and serving suggestions.

• Plan and coordinate tastings, pairing workshops, and other approved in-store events.

• Schedule, brief, and guide part-time staff and brand ambassadors on product knowledge, customer service, and responsible alcohol service.

• Monitor sales, footfall, and product performance; prepare reports and recommend improvements to store performance.

• Ensure compliance with applicable Singapore laws, liquor licensing conditions, age-verification procedures, workplace safety requirements, and company policies.

• Maintain accurate operational records, safeguard company and customer information, and promptly escalating incidents or operational concerns.

Job Specifications:

• Preferably 1–3 years of relevant experience in retail, F&B, hospitality, or customer-facing operations.

• Experience in premium retail, specialty beverages, wine and spirits, or lifestyle concepts is an advantage.

• Strong customer service, communication, organisational, and inventory management skills.

• Demonstrated ability to lead daily operations, coordinate teams, and support sales performance.

• Genuine interest in Korean traditional spirits, beverage culture, and product storytelling; willingness to learn is essential.

• Adaptable, commercially aware, and proactive in identifying opportunities to improve store performance.

• Flexibility to work shifts, including weekends and public holidays, based on business needs

Key Deliverables:

• Smooth and consistent daily store operations.

• Accurate inventory records and effective stock control, with discrepancies, damage, and losses promptly addressed.

• High standards of visual merchandising, store presentation, and customer service.

• Strong product knowledge across the store’s range and effective product storytelling.

• Well-coordinated tastings and customer engagement activities conducted in accordance with applicable requirements.

• Timely sales and operational reporting, with actionable recommendations.

• A well-coordinated team that consistently upholds the outlet's service and brand standards..

Benefits of the role:

• Annual and Medical Leaves

• Birthday Voucher

• Training and development provided

• Career growth opportunities

• Group discount (Dining & Salon)

• Opportunity to cross-train at overseas outlets

ABOUT US:

DRIM Select is a curated bottle shop specialising in Korean traditional spirits, featuring premium takju, yakju, fruit wines, and distilled spirits from independent Korean breweries. Its collection ranges from everyday makgeolli to refined yakju and collectible, specially packaged expressions, with seasonal additions and new discoveries throughout the year.

Inspired by traditional Korean hanok architecture, the Mandarin Gallery store is designed as a destination for discovery, cultural appreciation, and considered retail experiences—not simply a point of sale.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: INITIA Group website