Billing Automation & Process Improvement Specialist
CROWN WORLDWIDE PTE LTD
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Job summary
CROWN WORLDWIDE PTE LTD is seeking a Billing Processing Executive to ensure accurate invoicing, timely processing, and responsive customer service across billing inquiries.
You will review data against contracts, support process improvements, and champion automation using Excel Power Query, Power BI, and ERP systems to boost accuracy and efficiency.
Join a collaborative team focused on operational excellence and continuous improvement with strong analytical skills.
Qualifications
- Diploma or degree in a relevant field required.
- 3–5 years of experience in billing operations, customer service, finance administration, or revenue management.
- Advanced Excel skills and experience with ERP systems required.
- Exposure to Power BI, Power Automate, RPA tools, Lean Six Sigma or process improvement methodologies is desirable.
Responsibilities
- Generate, validate and process customer invoices accurately and timely.
- Verify billing data against work orders, contracts, pricing schedules and service records.
- Process credit notes, debit notes, billing adjustments and account reconciliations.
- Serve as the primary contact for customer billing enquiries, disputes, and account-related matters.
- Regularly review billing workflows to identify inefficiencies and implement corrective actions.
Skills
Education
Tools
Job description
CROWN WORLDWIDE PTE LTD is seeking a Billing Processing Executive to ensure accurate invoicing, timely processing, and responsive customer service across billing inquiries.
You will review data against contracts, support process improvements, and champion automation using Excel Power Query, Power BI, and ERP systems to boost accuracy and efficiency.
Join a collaborative team focused on operational excellence and continuous improvement with strong analytical skills.
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