End-to-End Job Lifecycle Automation Lead

CROWN WORLDWIDE SINGAPORE; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Crown Worldwide Singapore seeks a senior systems analyst to optimize the end-to-end job lifecycle, from setup to billing. You will evaluate existing systems, redesign workflows, and implement automation to improve data integrity and process efficiency.

The role emphasizes collaboration with Mobility Advisors, Billing, and Operations, plus Finance, to ensure accurate costing and timely invoicing. Strong Excel, Power Query and Power Automate skills are required.

Qualifications

• Must-have: Diploma / Degree in Business, Operations, Accounting, Analytics or related
• 3–5+ years in: process improvement / system analyst roles/ project-based environments
• Strong understanding of end-to-end operational workflows / willingness to learn
• Advanced Excel skills: Structured models, XLOOKUP, SUMIFS, pivot tables
• Automation skills: Basic VBA/ Power Query/ Power Automate / equivalent skills
• Strong analytical and process-mapping capability

Responsibilities

• System Evaluation & Job Lifecycle Mapping: evaluate current systems for job creation, costing and billing readiness; map end-to-end lifecycle from setup to billing trigger
• Process Optimisation & Control Design: redesign workflows, define mandatory data fields, standard closure requirements and data governance
• Automation & Scalability: identify automation opportunities using Excel, Power Query, Power Automate/VBA; reduce manual data entry
• Reporting & Operational Visibility: build dashboards tracking job status, costing vs revenue, cycle times and exceptions
• Stakeholder Management: collaborate with Mobility Advisors, Billing/Operations and Finance to drive data quality and accountability

Job description

Crown Worldwide Singapore seeks a senior systems analyst to optimize the end-to-end job lifecycle, from setup to billing. You will evaluate existing systems, redesign workflows, and implement automation to improve data integrity and process efficiency.

The role emphasizes collaboration with Mobility Advisors, Billing, and Operations, plus Finance, to ensure accurate costing and timely invoicing. Strong Excel, Power Query and Power Automate skills are required.