Billing Operations & Automation Specialist

CROWN WORLDWIDE SINGAPORE; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

CROWN WORLDWIDE SINGAPORE is seeking a Billing Processing Executive to ensure accurate and timely invoicing, handle customer billing inquiries, and deliver high-quality service. You will drive process improvements, explore automation with Excel Power Query, Power Automate, Power BI, and ERP systems, and partner with IT, Operations, and Finance to improve efficiency and accuracy.

The role emphasizes data accuracy, reconciliation, and proactive customer communication to maintain strong

Qualifications

• Diploma or Degree in Business, Finance, Accounting, Logistics, Supply Chain, or related discipline.
• 3–5 years of experience in billing operations, customer service, finance administration, or revenue management.
• Strong analytical and problem-solving capabilities.
• Advanced Excel skills and experience with ERP systems.
• Exposure to Power BI, Power Automate, RPA tools, Lean Six Sigma, or process improvement methodologies is highly desirable.
• Ability to identify automation opportunities and translate them into practical business solutions.

Responsibilities

• Billing & Revenue Administration: Generate, validate, and process customer invoices accurately and within agreed timelines.
• Verify billing data against work orders, contracts, pricing schedules, and service records.
• Process credit notes, debit notes, billing adjustments, and account reconciliations.
• Ensure compliance with company billing policies and customer contractual requirements.

Skills

Analytical thinking

Problem solving

Communication

Attention to detail

Education

Diploma or Degree in Business, Finance, Accounting, Logistics, Supply Chain, or related discipline

Tools

Excel Power Query

Power Automate

Power BI

ERP systems

Job description

CROWN WORLDWIDE SINGAPORE is seeking a Billing Processing Executive to ensure accurate and timely invoicing, handle customer billing inquiries, and deliver high-quality service. You will drive process improvements, explore automation with Excel Power Query, Power Automate, Power BI, and ERP systems, and partner with IT, Operations, and Finance to improve efficiency and accuracy.

The role emphasizes data accuracy, reconciliation, and proactive customer communication to maintain strong