Bilingual Front Desk Pro — English & Mandarin

Quintessential Education; Singapore; On-site; SGD 33,000 - 39,000; Full time

Job summary

Quintessential Education on Orchard Road, Singapore, is seeking a friendly receptionist fluent in English and Mandarin for front desk and admin support. The role is open to full-time or part-time arrangements, with on-site duties and a focus on delivering welcoming, organized service.

You will handle inquiries, scheduling, payments, and classroom management support while coordinating with tutors and founders. Proactive, calm, and customer‑oriented candidates will thrive in this team.

Qualifications

• Diploma, A-Level or equivalent; front desk, customer service or admin experience is a plus, but we're happy to train the right person.
• Speaks and writes well in English and Chinese; some customers can only communicate in Chinese.
• Is warm, polite and patient, including with busy or anxious parents.

Responsibilities

• Welcome visitors and manage front desk operations.
• Answer calls, WhatsApp, WeChat and inbox messages with timely responses.
• Schedule trials and calendar bookings; manage room allocations.
• Prepare invoices, track payments, and maintain student/tutor records.
• Support events and seminars, including Mandarin-language sessions.

Skills

English

Mandarin

Customer service

Admin tasks

Education

Diploma / A‑Levels or equivalent

Tools

Microsoft Office

Google Calendar

Notion

Airtable

Job description

Quintessential Education on Orchard Road, Singapore, is seeking a friendly receptionist fluent in English and Mandarin for front desk and admin support. The role is open to full-time or part-time arrangements, with on-site duties and a focus on delivering welcoming, organized service.

You will handle inquiries, scheduling, payments, and classroom management support while coordinating with tutors and founders. Proactive, calm, and customer‑oriented candidates will thrive in this team.