Bilingual Customer Experience & Front Desk Coordinator

KAWAI MUSIC SCHOOL PTE. LTD.; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

KAWAI MUSIC SCHOOL PTE. LTD. in Singapore is seeking a friendly receptionist to welcome parents, students and teachers and to support daily operations.

You will manage front desk communications, schedule lessons, issue receipts, maintain timetables, stock music books and instruments, and generate weekly reports. A 5-day week with weekend rotation is required; bilingual English/Mandarin is preferred.

Workplaces include Parkway and City Square Mall, with a friendly, warm team environment.

Qualifications

• Experience in front desk/retail environment.
• Ability to handle scheduling for lessons with parents and teachers.
• Willingness to work weekends and a 5-day work week.
• Polite, proactive and customer-focused attitude.

Responsibilities

• Handle front desk communications with customers, parents, students and teachers.
• Schedule lessons with parents and teachers.
• Issue receipts and update timetable daily.
• Ensure the school is kept clean and tidy daily.
• Monitor stock levels and restock daily (music books, keyboards, etc).
• Generate weekly reports.
• Perform any duties assigned by management.

Skills

Customer service

Front desk

Scheduling

Teamwork

English/Mandarin

Education

N/O Levels or Diploma

Job description

KAWAI MUSIC SCHOOL PTE. LTD. in Singapore is seeking a friendly receptionist to welcome parents, students and teachers and to support daily operations.

You will manage front desk communications, schedule lessons, issue receipts, maintain timetables, stock music books and instruments, and generate weekly reports. A 5-day week with weekend rotation is required; bilingual English/Mandarin is preferred.

Workplaces include Parkway and City Square Mall, with a friendly, warm team environment.