Befriending Program Coordinator (Mandarin)

PVH (Tommy Hilfiger/Calvin Klein); Singapore; On-site; Full time

Job description

JOB PURPOSE

To support the effective delivery of the ElderAid befriending programme through meaningful engagement with beneficiaries, befrienders and community stakeholders.

JOB RESPONSIBILITIES

• Assist in strengthening SRC's role in the local community, specifically in the Red Cross Community Hub.
• Work closely with the Programme Executive and Head on the development and progression of the befriending programme in the various districts.
• Collaborate with grassroots, government and non-government agencies on the development and management of both the befrienders and the beneficiaries.
• Provide quality and personalized one-stop information services for clients and community stakeholders.
• Support training of befrienders to strengthen and equip them with the necessary skills and knowledge.
• Equip volunteers with adequate proficiency skills in the "Befriending of the Elderly" in the community.
• Ensure timely update of all information.
• Coordinate with Programme Manager and relevant District Managers for the follow up of the client(s).
• Plan and carry out local engagements for the volunteers in collaboration with the relevant District Managers.

JOB SPECIFICATIONS

Qualifications and Experience / Skills

• Proficiency in spoken Mandarin is required to effectively support and communicate with Mandarin-speaking beneficiaries.
• Ability to communicate in local Chinese dialects (e.g. Cantonese, Hokkien, Teochew) would be an advantage to facilitate communication with beneficiaries who are more comfortable conversing in these dialects.
• At least 2 years working experience in volunteer management is preferred.
• Experience working in healthcare or with the elderly, would be advantageous.
• Computer literate.

Desired Behaviour

• Is self-motivated and able to relate well with people.
• Works well with volunteers.
• Must be a team player and able to work with minimum supervision.
• Task oriented and outcome driven.