Beauty & Wellness Front Desk Specialist

CANWORKONE.SG EMPLOYMENT PTE. LTD.

Singapore

On-site

SGD 20,000 - 31,000

Full time

6 days ago

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Job summary

CANWORKONE.SG EMPLOYMENT PTE. LTD. seeks a Customer Service Executive (Beauty & Wellness) to be the first point of contact, delivering friendly service at the centre and supporting day-to-day operations.

You will greet walk-in customers, handle calls and WhatsApp inquiries, assist with bookings and registrations, process payments, and help maintain a welcoming environment. This role offers comprehensive training, career growth in a vibrant beauty and wellness brand, and a team-oriented

Qualifications

Minimum GCE 'N'/'O' Level or equivalent.
Prior experience in customer service, retail, reception, or front desk advantageous.
Friendly, well-groomed and customer-oriented with excellent communication.
Basic computer literacy and ability to perform administrative tasks.
Positive attitude, proactive and able to multitask in a fast-paced environment.
Able to work retail hours, including weekends and public holidays.

Responsibilities

Welcome and attend to walk-in customers with professionalism and warmth.
Handle incoming calls, WhatsApp enquiries, and appointment bookings.
Assist customers with enquiries and recommend suitable services when required.
Manage customer registrations and data entry and maintain accurate records.
Coordinate appointment schedules and support the daily operations of the centre.
Process payments and perform basic administrative duties.
Ensure the reception, treatment rooms, and common areas are clean, organised, and welcoming at all times.
Support the team in delivering an excellent customer experience.