Customer Service Executive (Beauty & Wellness)

CANWORKONE.SG EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

CANWORKONE.SG EMPLOYMENT PTE. LTD. seeks a Customer Service Executive (Beauty & Wellness) to be the first point of contact, delivering friendly service at the centre and supporting day-to-day operations.

You will greet walk-in customers, handle calls and WhatsApp inquiries, assist with bookings and registrations, process payments, and help maintain a welcoming environment. This role offers comprehensive training, career growth in a vibrant beauty and wellness brand, and a team-oriented

Qualifications

• Minimum GCE 'N'/'O' Level or equivalent.
• Prior experience in customer service, retail, reception, or front desk advantageous.
• Friendly, well-groomed and customer-oriented with excellent communication.
• Basic computer literacy and ability to perform administrative tasks.
• Positive attitude, proactive and able to multitask in a fast-paced environment.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Welcome and attend to walk-in customers with professionalism and warmth.
• Handle incoming calls, WhatsApp enquiries, and appointment bookings.
• Assist customers with enquiries and recommend suitable services when required.
• Manage customer registrations and data entry and maintain accurate records.
• Coordinate appointment schedules and support the daily operations of the centre.
• Process payments and perform basic administrative duties.
• Ensure the reception, treatment rooms, and common areas are clean, organised, and welcoming at all times.
• Support the team in delivering an excellent customer experience.

Skills

Customer service

Communication

Multitasking

Friendly demeanor

Administrative tasks

Education

GCE N/O Level

Job description

Customer Service Executive (Beauty & Wellness)

Join a leading beauty and wellness brand where you'll be the first point of contact, delivering exceptional customer service while ensuring the smooth day-to-day operations of the centre.

Key Responsibilities

• Welcome and attend to walk-in customers with professionalism and warmth.
• Handle incoming calls, WhatsApp enquiries, and appointment bookings.
• Assist customers with enquiries and recommend suitable services when required.
• Manage customer registrations and data entry and maintain accurate records.
• Coordinate appointment schedules and support the daily operations of the centre.
• Process payments and perform basic administrative duties.
• Ensure the reception, treatment rooms, and common areas are clean, organised, and welcoming at all times.
• Support the team in delivering an excellent customer experience.

Requirements

• Minimum GCE 'N'/'O' Level or equivalent.
• Prior experience in customer service, retail, reception, or front desk roles is an advantage.
• Friendly, well-groomed, and customer-oriented with excellent communication skills.
• Basic computer literacy and comfortable performing administrative tasks.
• Positive attitude, proactive, and able to multitask in a fast-paced environment.
• Able to work retail hours, including weekends and public holidays.

Why Join Us?

• Attractive salary with performance incentives
• Comprehensive training provided
• Career growth opportunities
• Friendly and supportive team environment
• Staff treatment and product benefits

We regret to inform you that only shortlisted candidates will be contacted.

Your profile will be retained in our database for consideration for future opportunities that may match your experience and career interests.

Thank you for your interest in this position, and we wish you every success in your job search.