Beautician

SHIRLEY BEAUTY HOUSE 2; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

SHIRLEY BEAUTY HOUSE 2 in Singapore is seeking a store supervisor to oversee daily operations and ensure smooth opening and closing procedures.

You will hire, train, and mentor staff, create work schedules, and delegate tasks while maintaining cleanliness, safety standards, and visual merchandising. You will greet customers, handle complaints professionally, and foster a welcoming shopping environment.

Qualifications

• Experience in retail store operations.
• Ability to supervise staff and manage schedules.
• Excellent customer service and complaint resolution.

Responsibilities

• Supervise daily workflow and opening/closing procedures.
• Maintain store cleanliness, safety standards, and visual merchandising.
• Hire, train, and mentor new team members; create schedules.
• Resolve employee conflicts and conduct performance reviews.
• Greet customers and ensure a welcoming environment; resolve complaints professionally.

Skills

Staff supervision

Customer service

Team leadership

Job description

Daily Operations

• Supervise daily workflow and handle opening and closing procedures.
• Maintain store cleanliness, safety standards, and visual merchandising.
• Enforce company policies and legal regulations.

Staff Management

• Hire, train, and mentor new team members.
• Create work schedules and delegate daily tasks.
• Resolve employee conflicts and conduct performance reviews.

Customer Service

• Greet customers and ensure a welcoming shopping environment.
• Resolve customer complaints quickly and professionally.