BEAUTY SALON MANAGER

PETAL BEAUTY PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

PETAL BEAUTY PTE. LTD. in Singapore is seeking a proactive Salon Manager to oversee daily operations, staff coordination, and exceptional customer service. You will drive sales, promotions, and inventory control while maintaining hygiene and safety standards in a busy beauty salon.

The role requires strong leadership, hands-on supervision, and excellent communication to ensure a high-quality guest experience and repeat visits.

Responsibilities

• Oversee the daily operations of the beauty salon.
• Ensure the salon runs smoothly and efficiently.
• Maintain cleanliness, hygiene, and safety standards.
• Monitor salon equipment, products, and inventory.
• Supervise, train, and motivate salon staff.
• Prepare staff schedules and manage attendance.
• Assign duties and monitor staff performance.
• Assist with recruitment and staff development.
• Ensure customers receive professional and friendly service.
• Handle customer inquiries, feedback, and complaints.
• Maintain good relationships with existing customers.
• Ensure customer satisfaction and encourage repeat visits.
• Achieve monthly sales and revenue targets.
• Promote salon services, packages, and beauty products.
• Develop promotional activities to attract new customers.
• Monitor sales performance and prepare sales reports.
• Monitor stock levels and arrange product replenishment.
• Manage bookings, payments, and daily sales records.
• Monitor operating expenses and minimize wastage.
• Prepare daily, weekly, and monthly operational reports.
• Ensure beauty treatments and services meet salon standards.
• Ensure staff follow proper treatment procedures.
• Maintain professional service standards and salon presentation.
• Ensure compliance with applicable workplace safety, hygiene, and regulatory requirements

Job description

Key Responsibilities

1. Salon Operations

• Oversee the daily operations of the beauty salon.


• Ensure the salon runs smoothly and efficiently.


• Maintain cleanliness, hygiene, and safety standards.


• Monitor salon equipment, products, and inventory.

2. Staff Management

• Supervise, train, and motivate salon staff.


• Prepare staff schedules and manage attendance.


• Assign duties and monitor staff performance.


• Assist with recruitment and staff development.

3. Customer Service

• Ensure customers receive professional and friendly service.


• Handle customer inquiries, feedback, and complaints.


• Maintain good relationships with existing customers.


• Ensure customer satisfaction and encourage repeat visits.

4. Sales and Business Development

• Achieve monthly sales and revenue targets.


• Promote salon services, packages, and beauty products.


• Develop promotional activities to attract new customers.


• Monitor sales performance and prepare sales reports.

5. Inventory and Administration

• Monitor stock levels and arrange product replenishment.


• Manage bookings, payments, and daily sales records.


• Monitor operating expenses and minimize wastage.


• Prepare daily, weekly, and monthly operational reports.

6. Quality Control

• Ensure beauty treatments and services meet salon standards.


• Ensure staff follow proper treatment procedures.


• Maintain professional service standards and salon presentation.


• Ensure compliance with applicable workplace safety, hygiene, and regulatory requirements