Bartender Supervisor

QUEENS@0109 PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

QUEENS@0109 PTE. LTD. is seeking a bartender supervisor to assist the Pub manager in overseeing daily operations, staff management, financial performance, and guest experience. This full-time role offers an opportunity to lead pub operations and maintain high service standards.

Key duties include supervising floor operations, managing shifts, handling cash flow, ensuring compliance with safety and licensing rules, and delivering exceptional guest experiences while driving promotions and events.

Qualifications

• 1–2 years of supervisory or management experience in hospitality, food & beverage, or pub operations.
• Proficiency in POS systems, inventory software, basic accounting, bartending and cocktail mixing.
• Certifications: valid alcohol service permits and food safety where required.
• Strong communication and leadership skills.

Responsibilities

• Operations & floor management to ensure the pub opens and runs smoothly.
• Staff leadership including shift planning, training, and performance reviews.
• Inventory and stock control for beer, wine, liquor, mixers and ice.
• Financial and cash management with daily sales tracking and budgeting.
• Compliance with health, safety, food hygiene, and alcohol licensing requirements.
• Customer relations, greeting guests, resolving complaints, and curating events to drive business.
• Bar counter management and ensuring drinks are served to the right customers.

Skills

Supervisory experience

Hospitality operations

POS systems

Inventory software

Basic accounting

Bartending

Cocktail mixing

Communication

Tools

POS software

Job description

The bartender supervisor will assist Pub manager to oversee daily business operations, staff management, financial performance, and guest experience. This is a full-time position that offers an exciting opportunity to lead and manage our pub operations, ensuring exceptional service standards and creating memorable experiences for our guests. Our company values smooth daily operations, excellent staff performance and high customer satisfaction as our mission.

Core Responsibilities

• Operations & Floor Management: Ensure the pub opens and runs smoothly, manage daily customer flow, oversee front-of-house activities, and maintain high energy during peak service hours.
• Staff Leadership: Train and schedule shifts (rotas), conduct performance reviews, and lead teams through busy shifts.
• Inventory & Stock Control: Monitor stock levels, order food, drinks, and supplies, conduct regular stock-takes, and manage beer, wine, liquor, mixers, ice.
• Financial & Cash Management: Handle daily cash management, track sales, oversee budgets and cash flow, and report performance metrics to management.
• Compliance & Safety: Enforce health and safety regulations, ensure compliance with food hygiene rules, and adhere to local alcohol licensing and legal requirements.
• Customer Relations: Greet guests, handle and resolve customer complaints effectively, and curate events or promotions to drive business.
• Bar Counter Management: Serve drinks, mix cocktails, cleanliness of bar counter area, ensure waitresses deliver drinks to the right customers

Key Requirements

• Skills & Experience: Minimum 1 to 2 years of supervisory or management experience in hospitality, food and beverage, or pub operations.
• Technical Skills: Proficiency in Point-of-Sale (POS) systems, inventory software, basic accounting, bartending, cocktail mixing
• Certifications: Valid alcohol service permits, personal license qualifications (where legally required), and food safety certifications.
• Soft Skills: Strong communication, team leadership, crisis management, organizational capabilities, and a commercial, profit-driven mindset.