Bar Service Lead & Guest Experience

ANOTHER BAR PTE. LTD.; Singapore; Presencial; SGD 39.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free dishes

30% discount for full timers

Meal vouchers for new outlets

Referral bonus

Staff meals

Tasting and training sessions

Upskilling opportunities (e.g. WSET)

Annual salary increment

AWS after one year

Long service award

Annual company retreats

Transport claims after midnight

Descripción de la vacante

ANOTHER BAR PTE. LTD. is seeking a hands-on bar supervisor to lead a team in a fast-paced setting. Your role includes overseeing stock, ensuring quality, and coaching staff to uphold brand standards.

You will handle guest concerns, train new team members, and support purchasing and inventory. The position also involves customer service duties, including taking orders and handling payments, with opportunities for growth and participation in outlet expansion.

Responsabilidades

• Maintain a team-oriented personality with strong people management skills
• Oversee the organization of bar stock & ingredients; verify all food products are dated and organized for quality assurance
• Ensure all food and drink preparation and presentation by the team follows recipes and SOPs, and aligns with brand standards
• Respond to and handle guest problems and complaints
• Train new floor employees to restaurant standards; coach and mentor and support personal development
• Ensure proper purchasing and receiving bar supplies
• Maintain grooming and hygiene standards for all floor staff
• Ensure bar equipment is well maintained; report issues to management
• Assist the company in expansion plans
• Take customer orders, prepare drinks, serve food and drinks, cashier and housekeeping

Descripción del empleo

ANOTHER BAR PTE. LTD. is seeking a hands-on bar supervisor to lead a team in a fast-paced setting. Your role includes overseeing stock, ensuring quality, and coaching staff to uphold brand standards.

You will handle guest concerns, train new team members, and support purchasing and inventory. The position also involves customer service duties, including taking orders and handling payments, with opportunities for growth and participation in outlet expansion.