Banquet & Events Operations Lead

KIM PARADISE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

KIM PARADISE PTE. LTD. is seeking an experienced Banquets & Events Manager to oversee all banquet and outdoor catering operations.

You will ensure smooth, efficient department performance, manage setup, serving and cleanup, and drive continuous improvements while coordinating manpower and maintaining strong supplier relations. The role requires strong leadership, a customer-focused mindset, and the ability to handle multiple activities under pressure, including weekend and holiday work.

Qualifications

• Diploma in F&B Services Management, Hospitality, or equivalent.
• 3–5 years of relevant experience in banquets/events.
• Willingness to work on weekends/public holidays.
• Strong leadership and interpersonal skills.
• Customer-oriented mindset with analytical, problem-solving abilities.
• Good written and spoken communication; works well under pressure.

Responsibilities

• Manage banquets and outdoor catering events to ensure smooth operations.
• Oversee all aspects of banquets/events including setup, serving, and cleanup.
• Coordinate manpower planning and review departmental performance.
• Monitor guest satisfaction and drive continuous improvement.
• Maintain relationships with external customers and suppliers; resolve complaints about food/service quality.

Skills

Leadership

Customer service oriented

Analytical mind

Problem solving

Team player

Communication skills

Education

Diploma in F&B Services Management or Hospitality

Job description

KIM PARADISE PTE. LTD. is seeking an experienced Banquets & Events Manager to oversee all banquet and outdoor catering operations.

You will ensure smooth, efficient department performance, manage setup, serving and cleanup, and drive continuous improvements while coordinating manpower and maintaining strong supplier relations. The role requires strong leadership, a customer-focused mindset, and the ability to handle multiple activities under pressure, including weekend and holiday work.