Senior Banquet & Events Experience Lead

Singapore Swimming Club; Singapore; On-site; SGD 47,000 - 76,000; Full time

Job summary

Singapore Swimming Club is seeking a Senior / Banquet Executive to curate refined banquet and event experiences for members and guests. You will supervise banquet staff, ensure service standards, manage F&B controls, and coordinate with internal teams from planning to event day delivery.

The role emphasizes strong client relationship management, meticulous organization, and the ability to handle multiple events in a dynamic environment. Evening/weekend work is required as events dictate.

Qualifications

• Diploma in Events, Hospitality, Hotel Management, or related field.
• 2–3 years in a similar role.
• Strong client relationship management.
• Well-organised, detail-oriented, able to manage multiple priorities.
• Proficient in Microsoft Office and event management tools.

Responsibilities

• Supervise Banquet Operations Assistants on duty and ensure compliance with the Club’s service and operational standards.
• Enforce strict adherence to the Club’s quality service standards at all times.
• Ensure all F&B control procedures are followed, including proper issuance and documentation of charging chits.
• Attend promptly to members’ complaints, operational issues, or service concerns.
• Take timely and appropriate corrective action to ensure a high level of guest satisfaction.
• Communicate directly with relevant teams and oversee the setup and service delivery of contracted functions.
• Conduct daily checks of function rooms to ensure readiness, service consistency, and compliance with standards.
• Support event preparations, including table setup and pre-event arrangements.
• Support other operational duties as assigned by the HOD or Management.

Skills

Client relationship management

Organizational skills

Attention to detail

Multi-tasking

Education

Diploma in Events, Hospitality, Hotel Management, or related field

Tools

Microsoft Office

Event management tools

Job description

Singapore Swimming Club is seeking a Senior / Banquet Executive to curate refined banquet and event experiences for members and guests. You will supervise banquet staff, ensure service standards, manage F&B controls, and coordinate with internal teams from planning to event day delivery.

The role emphasizes strong client relationship management, meticulous organization, and the ability to handle multiple events in a dynamic environment. Evening/weekend work is required as events dictate.