Banking IT Production Support Specialist

TRINITY CONSULTING SERVICES PTE. LTD.

Singapore

On-site

SGD 42,000 - 64,000

Full time

14 days+
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Job summary

TRINITY CONSULTING SERVICES PTE. LTD. is seeking an IT Production Support specialist to join our team in Singapore.

The role focuses on delivering stable banking operations and rapid incident response. The ideal candidate has 1–3 years of experience in IT Production Support, preferably in banking or financial services, with familiarity in core banking systems and monitoring tools to ensure smooth service delivery.

Qualifications

  • Bachelor's degree in CS/IT or related field required.
  • 1–3 years in IT Production Support, preferably in banking/finance.
  • Basic knowledge of core banking systems and operations.
  • Familiarity with Sunline Core Banking is a plus.
  • Experience with ticketing systems and monitoring tools (Prometheus, Elasticsearch, Grafana).
  • Strong problem-solving and communication skills.
  • Knowledge of incident management is a plus.

Skills

Problem-solving
Communication skills
Incident management

Education

Bachelor's degree in CS/IT

Tools

Prometheus
Elasticsearch
Grafana
Sunline Core Banking

Job description

TRINITY CONSULTING SERVICES PTE. LTD. is seeking an IT Production Support specialist to join our team in Singapore.

The role focuses on delivering stable banking operations and rapid incident response. The ideal candidate has 1–3 years of experience in IT Production Support, preferably in banking or financial services, with familiarity in core banking systems and monitoring tools to ensure smooth service delivery.

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