Core Banking Production Engineer (Unix/SQL/Java)

QUESS SINGAPORE; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

QUESSCORP SINGAPORE PTE. LTD. is seeking an IT Production Support professional to provide round-the-clock support for Core Banking applications in a fast-paced banking environment.

The role includes coordinating infrastructure maintenance, managing new release deployments, and collaborating with various teams to ensure seamless business support. The candidate should have a Bachelor’s degree in Computer Science or IT, 1–3 years in IT production support (preferably in banking/financial services),

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1–3 years of experience in IT production support, preferably in banking or financial services.
• Basic understanding of core banking and banking operations; Sunline Core Banking familiarity is a plus.
• Familiarity with ticketing tools and monitoring tools (Prometheus, Elasticsearch, Grafana).
• Good problem-solving skills and ability to work under pressure in a fast-paced environment.
• Knowledge of incident management processes is a plus.

Responsibilities

• Provide 24x7 support on Core Banking applications.
• Coordinate and support infrastructure maintenance activities.
• Manage deployments of new application releases per the release management process.
• Collaborate with Peer Application Teams, Infrastructure, Vendors, Security and Change teams to provide seamless business support.
• Manage production issues with timely response per SLA.
• Enhance support processes to maintain or improve service levels and quality.

Skills

Problem solving

Work under pressure

Education

Bachelor’s degree in Computer Science/Information Technology

Tools

Prometheus

Elasticsearch

Grafana

Job description

QUESSCORP SINGAPORE PTE. LTD. is seeking an IT Production Support professional to provide round-the-clock support for Core Banking applications in a fast-paced banking environment.

The role includes coordinating infrastructure maintenance, managing new release deployments, and collaborating with various teams to ensure seamless business support. The candidate should have a Bachelor’s degree in Computer Science or IT, 1–3 years in IT production support (preferably in banking/financial services),