Bakery Retail Assistant (Full-time)

Initia International Pte. Ltd.; Singapore; Presencial; SGD 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and development provided

Career growth opportunities

Group discount (Dining & Salon)

Overseas outlet cross-training

Descripción de la vacante

INITIA GROUP is seeking a Bakery Retail Assistant in Central Singapore. This entry-level role involves serving customers, processing payments, and supporting daily bakery operations in a friendly, efficient manner.

The successful candidate will handle orders, maintain clean displays, and coordinate with bakers to ensure stock availability. Training is provided; rotating shifts include weekends and public holidays.

Formación

• WSQ Food Safety Course Level 1 certification, or willingness to obtain it before joining.
• Able to communicate in basic English to serve customers and understand workplace instructions.
• Friendly, customer-oriented and comfortable interacting with customers.
• Able to work rotating shifts, including weekends and public holidays, based on business needs.

Responsabilidades

• Greet customers, attend to enquiries, and provide recommendations on bakery products.
• Take customer orders, operate the cash register and POS system, and process payments accurately.
• Pack bakery products, prepare takeaway orders, and ensure proper handling and presentation of items.
• Restock and arrange bakery products on display shelves, ensuring products are properly presented, labelled, and replenished.
• Coordinate with bakers and the production team on daily stock requirements, product availability, replenishment, and incoming goods.
• Maintain the cleanliness and organisation of the bakery, including counters, display shelves, service areas, and dining spaces where applicable.
• Ensure bakery products are properly displayed, stored, and handled in accordance with food safety and hygiene standards.
• Monitor product freshness and display conditions, and promptly report expired, damaged, or unsatisfactory items to the supervisor.
• Assist with daily opening and closing duties, including preparation of the shop, cleaning, and stock checks.
• Work collaboratively with the bakery and service team to ensure smooth daily operations and a positive customer experience.

Conocimientos

Customer service

Cash handling

POS system

Teamwork

Food safety

English communication

Herramientas

POS software

Descripción del empleo

Job Title: Bakery Retail Assistant

Job Level: Entry-level

Department: F&B Operations

Location: Central, Singapore

Full-Time Rate: $2,400 to $3,000 (Depending on experience)

Schedule: 5-6 working days per week | (45/54 hours)

Part-Time Rate: $13 to $15/hour

Schedule: Minimum 4 days/week, 20 hours/week minimum, up to 35 hours/week

Overall Job Objectives:

The Bakery Retail Assistant is responsible for providing friendly and efficient customer service while supporting the bakery's daily operations. The role involves taking customer orders, processing payments, answering product enquiries, maintaining product displays, assisting with basic beverage preparation and ensuring a clean and welcoming store environment.

The successful candidate should be customer-oriented, responsible and able to maintain accurate and warm service, even during busy periods

Key Duties and Responsibilities:

• Greet customers, attend to enquiries, and provide recommendations on bakery products.
• Take customer orders, operate the cash register and POS system, and process payments accurately.
• Pack bakery products, prepare takeaway orders, and ensure proper handling and presentation of items.
• Restock and arrange bakery products on display shelves, ensuring products are properly presented, labelled, and replenished.
• Coordinate with bakers and the production team on daily stock requirements, product availability, replenishment, and incoming goods.
• Maintain the cleanliness and organisation of the bakery, including counters, display shelves, service areas, and dining spaces where applicable.
• Ensure bakery products are properly displayed, stored, and handled in accordance with food safety and hygiene standards.
• Monitor product freshness and display conditions, and promptly report expired, damaged, or unsatisfactory items to the supervisor.
• Assist with daily opening and closing duties, including preparation of the shop, cleaning, and stock checks.
• Work collaboratively with the bakery and service team to ensure smooth daily operations and a positive customer experience.
• Perform other related duties as assigned by the supervisor or management.

Job Specifications:

• No prior experience required; candidates with F&B, bakery, retail or customer service experience are preferred.
• WSQ Food Safety Course (FSC) Level 1 certification, or willingness to obtain it before joining. Candidates without the required certification must complete the course before undertaking food-handling duties.
• Able to communicate in basic English to serve customers and understand workplace instructions.
• Friendly, customer-oriented and comfortable interacting with customers.
• Responsible, organised and able to work effectively in a team.
• Able to work rotating shifts, including weekends and public holidays, based on business needs.

Preferred Specifications:

• Experience working in busy cafés, bakeries or quick-service restaurants.
• Additional language skills are an advantage when serving tourists and customers from diverse backgrounds.
• Barista or basic beverage preparation experience.

Key Deliverables:

• Friendly and efficient customer service.
• Accurate cash handling, POS transactions, and order packing.
• Well-stocked, properly arranged, and presentable bakery displays.
• Clean and hygienic shop premises and service areas.
• Effective coordination with the bakery production team to maintain product availability.
• Consistent compliance with food safety and operational standards.

Benefits of the role:

• Training and development provided
• Career growth opportunities
• Group discount (Dining & Salon)
• Opportunity to cross-train at overseas outlets

ABOUT US:

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.