AVP, Incident Risk & APAC Operations Leader

SMBC Group; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

SMBC Group in Singapore seeks an experienced Independent Review & Challenge Lead for Operational Incidents within APAC Risk & Compliance. You will review incidents, assess RCA quality, and challenge first-line reporters to ensure closures of Action Plans.

You will monitor risk exposure, escalate issues to Group Head and APAC Management, prepare IR emails for thresholds, and support governance reporting, process enhancements, and automation initiatives across APAC offices.

Qualifications

• Professional experience in risk and control, regulatory reporting, or compliance is a strong advantage.
• Hands-on familiarity with incident management systems and RCA methodologies.
• Excellent written and verbal English; ability to summarise complex issues for senior management.

Responsibilities

• Independent Review & Challenge of operational incidents, ensuring complete RCA and preventive actions.
• Escalation & Management Reporting, monitoring risk exposure and reporting to senior stakeholders.
• Stakeholder Engagement & Process Enhancement with APAC offices and Head Office.
• Advisory & Framework Maintenance, supporting audits and regulatory inspections.
• AI and Digital Enablement, identifying use cases for incident analysis and automation.

Skills

Risk management

Stakeholder management

Analytical skills

English communication

Process optimization

Education

Degree in Finance/Business

Diploma in Banking & Finance

Tools

Connected Risk

GRC tools

Job description

SMBC Group in Singapore seeks an experienced Independent Review & Challenge Lead for Operational Incidents within APAC Risk & Compliance. You will review incidents, assess RCA quality, and challenge first-line reporters to ensure closures of Action Plans.

You will monitor risk exposure, escalate issues to Group Head and APAC Management, prepare IR emails for thresholds, and support governance reporting, process enhancements, and automation initiatives across APAC offices.