AVP, Operational Risk (Research & Regiulation Grp)

The Japan Research Institute, Limited (Singapore Branch); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sumitomo Mitsui Banking Corporation (SMBC) in Singapore seeks an AVP, Operational Risk to lead independent review and challenge of APAC operational incidents. You will assess RCA quality, monitor action plan closures, and engage with Branch Heads and control functions to drive timely remediation.

The role also covers framework maintenance, audits, and exploring AI-enabled tools for incident analysis and reporting. Strong English communication and cross-cultural collaboration are essential.

Qualifications

• Must have degree in Finance, Accountancy, Business Administration or Law or related discipline.
• Diploma in Banking and Finance is an advantage.
• Strong analytical and communication skills required.

Responsibilities

• Independent Review & Challenge of Operational Incidents, ensuring RCA quality and closure of action plans.
• Engage with first-line and second-line stakeholders to drive timely remediation.
• Maintain and review the APAC ORE Framework, risk reporting standards and related controls.
• Identify AI/digital enablement opportunities for incident analysis and reporting.

Skills

Stakeholder mgmt

Analytical skills

English comms

Proactive/autonomous

Education

Bachelor’s degree in Finance/Accounting/Business or Law

Diploma in Banking and Finance

Job description

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AVP, Operational Risk (Research & Regiulation Grp)

Date: Oct 4, 2026

Location: Singapore

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Responsibilities

Independent Review & Challenge of Operational Incidents

• Review operational incidents reported by APAC offices via Connected Risk; assess completeness of issue description, root cause analysis (RCA) and preventive/corrective measures.
• Provide independent challenge to first-line reporters and confirm appropriate closure of related Action Plans.
• Monitor operational risk exposure arising from incidents and esc ...

Stakeholder Engagement & Process Enhancement

• Engage with first-line PICs (Branch Heads, LCOs, Department Heads), second-line Control Functions (CPDAP, RMDAP) and Head Office stakeholders to drive timely and effective remediation.
• Support process and/or system enhancements arising from thematic incident analysis (e.g., Regulatory Reporting Framework, EMIR reporting, MAS submissions).
• Identify opportunities for process optimization across APAC offices.
• Support automation and digitalization initiatives including dashboards and workflow tools.

Advisory & Framework Maintenance

• Advise APAC offices on Head Office rules and the use of Connected Risk.
• Maintain and periodically review the APAC ORE Framework, RRR Quick Reference Guide and incident reporting standards.
• Support internal audits (IADAP), external audits (KPMG) and regulatory inspections (e.g., MAS) and respond to ACR/IICR observations.

AI and Digital Enablement

• Identify AI use cases for incident analysis, RCA and reporting automation.
• Support development and real-time monitoring tools.

Requirements

• Degree in Finance, Accountancy, Business Administration, Law or related discipline; or Diploma in Banking and Finance with relevant work experience.
• Professional certifications (CA, ACCA, CPA, FRM, PRM, ICA, ACAMS) are advantageous.
• Minimum 5-7 years of commercial experience in a wholesale/full bank or financial institution.
• Prior experience in risk and control, operational risk, regulatory reporting, internal audit, or compliance is a strong advantage.
• Hands-on familiarity with incident management systems (e.g., Connected Risk / GRC tools), RCA methodologies, and operational risk event taxonomy.
• Exposure to MAS and/or other APAC regulatory regimes (HKMA, APRA, RBI, BNM, BoT, etc.) preferred.
• Experience in process improvement or workflow optimization preferred.
• Exposure to automation tools or digital initiatives is an advantage.
• Good stakeholder management and influencing skills across cultures and seniority levels.
• Proactive, self-driven, and detail-oriented.
• Strong problem-solving and analytical skill set; comfortable working with incomplete information.
• Excellent written and verbal English communication; ability to summarise complex issues concisely for senior management. Communicate concisely and effectively.