AVP, Client Services — Onboarding & Partner Relations

FP Global

Singapore

On-site

SGD 120,000 - 170,000

Full time

38 hours ago
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Job summary

FP Global invites applications for an Associate Vice President, Client Services. This is a client-facing role coordinating onboarding of funds and external partners, with day-to-day query handling and strategic partner relationship management.

You will engage with asset managers and distribution partners, ensuring smooth onboarding and ongoing service excellence. The role requires a strong client focus, excellent communication in English, and a proven track record in B2B partner servicing within

Qualifications

  • 5+ years of experience servicing B2B partners.
  • Strong client‑oriented attitude.
  • Excellent communication skills in English; other languages a plus.

Responsibilities

  • Own onboarding projects with Asset Managers and Distribution Partners; liaise at senior management level.
  • Collaborate with new/existing partners on onboarding funds to the platform.
  • Be the first point of contact for business partners and manage day-to-day queries.
  • Manage the client hotline during business hours.
  • Develop long-term relationships with business partners.
  • Support Sales/Business Development with research and analysis.
  • Represent Client Services in meetings with partners and prospects.
  • Contribute to improving internal processes and operational efficiency.

Skills

B2B onboarding
Client services
Stakeholder management
English communication

Education

University degree in Economics, Finance, IT or Business Administration

Job description

FP Global invites applications for an Associate Vice President, Client Services. This is a client-facing role coordinating onboarding of funds and external partners, with day-to-day query handling and strategic partner relationship management.

You will engage with asset managers and distribution partners, ensuring smooth onboarding and ongoing service excellence. The role requires a strong client focus, excellent communication in English, and a proven track record in B2B partner servicing within

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