Associate Manager - Client Services

Infosys; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Infosys in Singapore is seeking a result-oriented Account Manager to grow strategic Banking and Insurance relationships. You will lead multi-geography opportunities, navigate GCC/global delivery models, and translate AI-led propositions into client value across Applications, Data, Cloud, and Digital platforms.

You will build account maps, manage senior stakeholders, drive new business development, and coordinate with delivery teams to ensure measurable outcomes and a strong pipeline.

Qualifications

• Proven track record of selling IT services and transformation solutions to large Banking and Insurance clients.
• Relevant client-facing experience across Banking and Insurance, with an understanding of FS priorities.
• Strong understanding of the Singapore Financial Services market and ASEAN client experience preferred.
• Demonstrated experience in new business development.

Responsibilities

• Develop detailed account maps, account plans and growth strategies for assigned clients.
• Build and maintain strong relationships with senior business, technology and transformation stakeholders.
• Understand clients' strategic priorities, transformation roadmaps, technology landscapes and investment areas.
• Develop opportunities across AI, GenAI, Agentic AI, Data, Cloud, Digital, Applications, Infrastructure and enterprise transformation.
• Lead and/or support RFP/RFI responses, proposals, client presentations and commercial submissions.
• Manage the end-to-end sales process including qualification, solution development, proposals, commercials, negotiations and closure.

Skills

IT services sales

Banking & Insurance

Client-facing

Singapore FS market

New business development

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Infosys has been recognized as a Top Employer across APAC - contributing to our sixth consecutive year of global certification. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale-supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that's not just promised-it's certified. #TopEmployer2026 #ThriveAtInfosys

We are looking for a result-oriented, entrepreneurial and client-focused Account Manager to manage and grow strategic Banking and Insurance relationships in Singapore. The role will focus on large multinational Financial Services clients and requires a strong combination of account management, new business development, executive relationship management and consultative technology selling.

The candidate should have experience working with clients operating across multi-geography Global Capability Center (GCC) and global delivery models , with the ability to navigate global, regional and local stakeholder organizations and develop opportunities across multiple geographies and buying centers.

Proven AI-led IT services selling experience is a mandatory requirement. The candidate should have demonstrated experience identifying, shaping and selling AI, GenAI and/or Agentic AI-led technology services and transformation opportunities, combining AI-first propositions with broader capabilities across Applications, Data, Cloud, Digital, Infrastructure and Enterprise Transformation.

What Will You Do?

• Develop detailed account maps, account plans and growth strategies for assigned clients.
• Build and maintain strong relationships with senior business, technology and transformation stakeholders.
• Understand clients' strategic priorities, transformation roadmaps, technology landscapes and investment areas.
• Develop a strong understanding of clients' global operating and GCC landscape , identifying opportunities across different geographies, business entities and technology organizations.
• Proactively identify and develop new opportunities across AI, GenAI, Agentic AI, Data, Cloud, Digital, Applications, Infrastructure and enterprise transformation .
• Champion an AI-first approach to account development , proactively bringing AI-led ideas, use cases, solutions and propositions to clients.
• Translate AI and technology capabilities into business-relevant propositions with clearly articulated client value and measurable outcomes .
• Identify opportunities to integrate AI into existing and new IT services engagements rather than positioning AI as a standalone technology proposition.
• Maintain visibility of ongoing engagements and work closely with delivery teams to ensure strong client relationships and identify opportunities for further growth.
• Work in close coordination with internal teams including industry, consulting, product, technology, delivery and solution consulting.
• Lead and/or support RFP/RFI responses, proposals, client presentations and commercial submissions.
• Manage the end-to-end sales process including opportunity qualification, solution development, proposal preparation, commercials, negotiations, contracting and closure .
• Develop ecosystem and partner-led opportunities where relevant.
• Build and maintain a strong opportunity pipeline and ensure disciplined forecasting on a monthly, quarterly and annual basis.
• Provide regular updates to leadership covering account performance, pipeline, opportunities, competitive positioning, risks and support required.

Key Role Requirements:

• Proven track record of selling IT services and transformation solutions to large Banking and Insurance clients , preferably multinational organizations.
• Relevant client-facing experience across Banking and Insurance , with a good understanding of Financial Services business and technology priorities.
• Strong understanding of the Singapore Financial Services market , with Singapore/ASEAN client experience preferred.
• Demonstrated experience in new business develop