Associate IT Support Engineer – End-User & Cloud (APAC)

CHARLES & KEITH (SINGAPORE) PTE LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

CHARLES & KEITH (SINGAPORE) PTE LTD is seeking an IT Support professional to provide technical assistance to employees across Singapore and regional offices. The role involves troubleshooting hardware/software issues, managing installations, and ensuring systems are up-to-date.

The ideal candidate should possess a diploma in Computer Science or IT, have strong troubleshooting skills, and be able to communicate effectively. Fresh graduates are encouraged to apply for this full-time opportunity.

Qualifications

• Minimum diploma in a related field such as Computer Science or Information Technology.
• Good troubleshooting skills for IT issues on both Windows and Mac OS.
• Effective communication skills needed for team collaboration.

Responsibilities

• Act as the first point of contact for IT support and administer service requests.
• Provide day-to-day IT support to employees via multiple channels.
• Troubleshoot and resolve system failures or bugs.

Skills

Troubleshooting skills

Communication skills (oral and written)

Critical thinking

Knowledge of Windows and Mac OS

Familiarity with Office 365 applications

Education

Minimum diploma in Computer Science or Information Technology

Job description

CHARLES & KEITH (SINGAPORE) PTE LTD is seeking an IT Support professional to provide technical assistance to employees across Singapore and regional offices. The role involves troubleshooting hardware/software issues, managing installations, and ensuring systems are up-to-date.

The ideal candidate should possess a diploma in Computer Science or IT, have strong troubleshooting skills, and be able to communicate effectively. Fresh graduates are encouraged to apply for this full-time opportunity.