Associate Engineer, Customer Care

EXEO Global Asset Holdings; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

EXEO Global Asset Holdings is seeking a technical support professional to assist the maintenance team, support system testing and commissioning, and engage in post-sales project activities.

You will perform offsite preventive and corrective maintenance, provide on-site support for variation orders, and contribute to drafting tests and commissioning plans. Strong communication and problem-solving skills are essential for successful collaboration with clients and vendors.

Qualifications

• Diploma or degree in Electrical / Electronics / Engineering / IT.
• Strong analytical and problem-solving abilities.
• Good customer management and communication skills.
• Team player with ability to multi-task.
• Driven, self-motivated and able to work independently.
• Resilient and persistent.
• Training will be provided.
• Valid Class 3 Driving License.
• Able to perform 24/7 standby duty.

Responsibilities

• Perform preventive and corrective maintenance work offsite.
• Provide on-site technical support for variation orders received by Projects Delivery and Customer Care department
• Support maintenance testing and commissioning by drafting specific tests and commissioning plans
• Resolve technical issues by coordinating with both internal team and external vendors to meet client requirements.

Skills

Analytical thinking

Problem solving

Customer management

Communication skills

Team player

Multitasking

Self-motivated

Resilience

Independent work

Training provided

24/7 standby readiness

Education

Diploma / Degree in Electrical / Electronics / Engineering / IT

Job description

Summary Of Position

The incumbent is required to provide technical support to maintenance team, support system testing and commissioning and be involved post-sales activities of projects.

Summary Of Position

The incumbent is required to provide technical support to maintenance team, support system testing and commissioning and be involved post-sales activities of projects.

Responsibilities

• Perform preventive and corrective maintenance work offsite.
• Provide on-site technical support for variation orders received by Projects Delivery and Customer Care department
• Support maintenance testing and commissioning by drafting specific tests and commissioning plans
• Resolve technical issues by coordinating with both internal team and external vendors to meet client requirements.

Requirements

• A Diploma / Degree in Electrical / Electronics / Engineering / IT
• Possess analytical and problem solving abilities
• Good customer management and communication skills
• A good team player with the ability to multi-task
• Driven, self-motivated and ability to work independently
• Resilient and persistent
• Training will be provided
• Valid Class 3 Driving License
• Able to perform 24/7 Standby Duty