Associate Director, Learning & Development

AIA; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

AIA is seeking a seasoned Learning & Development leader to shape the Group Distribution Learning & Development strategy for its Agency distribution channel. The role focuses on capability building for advisors and leaders, delivering bespoke training, and partnering with country heads on impactful programmes.

The role requires extensive insurance industry experience, leadership program expertise, and strong communications to drive learning initiatives across multiple regions and agencies.

Qualifications

• At least 10 years’ experience in the Insurance Industry, with 4 years at management level.
• At least 5 years’ experience in insurance sales and distribution, especially Agency Distribution.
• At least 5 years’ experience in developing and facilitating leadership management programmes.
• Flexibility to travel.

Responsibilities

• Accountable to the Director of Distribution Learning & Events for productivity, competency and professionalism of the Agency Distribution Salesforce.
• Collaborate with Group Agency Distribution teams and local business units on progress of learning initiatives.
• Develop learning communities with LBUs and country Learning Heads and implement learning strategy and programmes.
• Perform gap analyses and align learning programs with business objectives and distribution needs.
• Design learning experiences relevant to program purpose and decision-makers.
• Collaborate with internal/external SMEs to deliver programmes via Train-the-Trainer or direct to executives.
• Strengthen leadership and frontline capabilities to support new initiatives, including regional/global certifications and rewards.
• Perform additional tasks as required by the manager.

Skills

Communication

Presentation

Interpersonal skills

Influencing

Microsoft Office

Tools

Microsoft Office

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you’ll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Job Description Summary

• Develop the Group Distribution Learning & Development strategy and framework to support capability building of advisors and leaders across Agency distribution channel
• Responsible to work in partnership with country Heads of Learning on the delivery and impact of targeted learning programmes to strengthen and futureproof capabilities of AIA Agency Distribution salesforce including leaders
• Develop and deliver best in class bespoke training programmes exclusive to AIA by working with internal / external SMEs.

Roles and Responsibilities:

• Accountable to Director of Distribution Learning & Events of Group Distribution Office for the productivity, competency, and professionalism of AIA Agency Distribution Salesforces across channels which are directly linked to the quality of the learning programmes implemented and their outcomes.

• Collaborate with Group Agency Distribution teams and local business units by keeping relevant team members informed on support and implementation progress of business-focused objectives.

• Develop learning communities with LBUs and collaborate with country Learning Heads on implementation of the learning strategy, framework and programmes including timelines for changes.

• Perform gap analysis and work closely with Agency Distribution Team Leads, Learning Heads to link business and learning objectives of the learning programmes that support the local business unit’s and our distribution partners and agencies’ capability building needs.

• Design learning experiences that are relevant to program’s purpose, compelling to decision makers and efficient in its use of resources.

• Collaborate with internal / external SMEs to develop and deliver learning programmes via Train-the-Trainer or directly to Agency Executives.

• Strengthen and future-proof capabilities of leadership and frontline teams to support new initiatives including regional / global certifications + rewards & recognition.

• Any other tasks as assigned by manager subject to business needs.

Minimum Job Requirements:

• At least 10 years’ experience in the Insurance Industry, 4 of which must be at Management level in an Insurance Company or Insurance intermediary

• Have at least 5 years’ experience and knowledge in insurance sales and distribution, particularly in Agency Distribution

• Have at least 5 years’ experience in developing and facilitating leadership management programmes
• Flexibility of travel is a requirement.
• Excellent communication and presentation skills.
• Strong interpersonal and influencing skills; ability to establish strong working relationships with a wide range of internal and external stakeholders
• Proficient in the use of Microsoft office software

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.