Account Manager

AIA Singapore; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

AIA Corporate Solutions in Singapore is seeking a Sales & Marketing professional to drive renewal growth for the tied agency distribution channel through proactive management of existing corporate accounts with Financial Service Consultants.

You will build strong relationships with FSCs and Agency Leaders, encourage cross-selling to corporate clients, and deliver timely renewal proposals while ensuring accurate renewal data for reporting.

Qualifications

• Tertiary degree or diploma in a relevant field.
• 3–5 years of sales and marketing experience in Employee Benefits / Group Insurance.
• Strong knowledge of Life and Health insurance products.
• CMFAS M5, M9, HI, BCP, PGI and ComGI certifications are an advantage.

Responsibilities

• Achieve renewal growth targets for the Agency Channel and other KPIs.
• Establish and maintain relationships with FSCs and Agency Leaders to conserve and grow corporate accounts.
• Encourage agents to cross-sell corporate clients with individual policies.
• Schedule and attend monthly agency meetings with Agency Leaders/FSCs.
• Provide timely renewal status information and renewal growth data for reporting.
• Provide renewal terms or proposals for new lines of cover to FSCs following guidelines on risk and profitability.
• Ensure timely submission of renewal employee data and invoicing, liaising with operations.
• Follow up on outstanding premium payments to meet credit control requirements.
• Pitch and deliver corporate sales presentations with FSCs and support Employee Communication Sessions.
• Attend scheduled sales training and CPD activities.
• Undertake projects like product/service enhancements and market analysis.
• Attend corporate events outside normal office hours.
• Role based at Alexandra and Tampines AIA Agency Locations.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Proactive

Education

Tertiary degree or diploma

CMFAS M5

CMFAS M9

HI

BCP

PGI

ComGI

Tools

Microsoft Excel

PowerPoint

Microsoft Office

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About The Role

As part of the Sales & Marketing division of AIA Corporate Solutions for the tied agency distribution channel, this candidate will be responsible for achieving renewal growth via pro‑active management of existing corporate accounts in partnership with the servicing Financial Service Consultant (FSC).

• Ability to achieve the renewal growth targets set for the Agency Channel and other key performance indicators as prescribed by the company;
• To establish and maintain a strong business relationship with AIA Financial Services Consultants (FSCs) and their Agency Leaders to conserve and grow existing accounts for corporate insurance;
• Encourage agents to tap into their corporate clients to explore individual policies on top of their company insurance;
• Pro‑actively sets appointments and personally meets with the Agency Leaders/FSCS during their monthly agency meetings;
• Have the discipline to provide timely and accurate renewal status information and renewal growth data for the purposes of management reporting and sales forecasting is a must;
• Provide timely renewal terms or sales proposal for new lines of cover to FSCs for their existing accounts in accordance to the guidelines on business acceptance, risk management and underwriting profitability;
• Ensure timely and accurate submission of renewal employee data, including placement documentation for billing, and liaising with internal operation team to resolve servicing and operational matters;
• Follow up on outstanding policy premium collection promptly to ensure compliance to internal credit control;
• Ability to pitch and deliver corporate sales presentations jointly with FSCs, as well as able to support and jointly conduct Employee Communication Sessions to the employees of existing corporate customers with the FSC;
• Conduct and participate in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper;
• Undertake any other projects assigned from time to time such as products/services enhancements and market analysis;
• Attend corporate events, which may be scheduled outside normal office hours
• This position will be based at the AIA Agency Locations, namely Alexandra and Tampines

Job Requirements

• Tertiary degree or diploma or equivalent industry qualifications;
• Candidates with CMFAS M5, M9, HI, BCP, PGI and ComGI certification will have an advantage
• Minimum 3-5 years working experience in sales and marketing in the Employee Benefits / Group Insurance;
• Strong knowledge of Life and Health insurance products;
• Proficient in Microsoft Office Software, especially in Excel and Powerpoint
• Highly organized and with excellent attention to detail.
• Able to work confidently in challenging situations.
• Proactive, independent and able to work with minimum supervision.
• Able to manage multiple tasks simultaneously under deadlines and pressure.
• Able to anticipate potential problems and offer solution.
• A great communicator - via email, by phone and in-person.
• An excellent negotiator, and is resourceful and relentless in trying to get to a solution.
• Professional in appearance and demeanour, comfortable dealing with internal and external stakeholders across the enterprise
• Meticulous, service oriented and team player.
• Possess good written and oral communications skills
• Strong interpersonal skills & relationship-building;
• Meticulous, service oriented and team player.
• Possess good written and oral communications skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

ABOUT AIA

For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.

As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.

JOIN US

At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.

AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!