Consultant, Business Impact Office

AIA Shared Services; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

AIA Shared Services is seeking a driven professional to own end-to-end delivery of BIO initiatives, including lead generation, LIG, and worksite marketing programmes, to improve agent productivity and activation. Develop execution plans, milestones, operating models, and success metrics; identify risks and mitigations; explore partnership opportunities across districts.

Work with Sales teams to enable district engagements, provide data-driven insights to improve activity, and collaborate with

Qualifications

• Bachelor’s degree with 3–5 years of experience in insurance or financial services.
• Strong programme ownership and stakeholder management skills.
• Comfortable with data, dashboards and productivity metrics.
• Able to work independently with minimal supervision.
• Excellent communication skills (written and verbal) in English.

Responsibilities

• Initiative Ownership & Delivery: Own end-to-end delivery of assigned BIO initiatives, including lead generation, LIG, and worksite marketing programmes, to improve agent productivity and activation.
• Distribution & District Enablement: Partner with Sales teams to achieve business outcomes through district engagements, capability building, and programme rollout; provide data insights to improve activity.
• Digital Capability Enablement: Collaborate with Digital, Insights, and IT as the business user representative for digital tools and platforms for improving sales productivity.
• Stakeholder Management & Governance: Engage multiple stakeholders; prepare regular management updates, insights, and recommendations.

Skills

Communication skills

Data dashboards

Independent worker

Stakeholder management

Attention to detail

Team player

English proficiency

Education

Bachelor’s degree

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people’s lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you’ll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on.

About the Role

• Initiative Ownership & Delivery Own end-to-end delivery of assigned BIO initiatives, including lead generation, LIG, and worksite marketing programmes, to improve agent productivity and activation. Develop execution plans, milestones, operating models, and success metrics. Monitor delivery risks and proactively propose mitigations. Support in dentifying partnership opportunities and translate them into practical, scalable initiatives across districts.
• Distribution & District Enablement Partner closely with Sales teams (SDOAs & BDMs) to achieve business outcomes through district engagements, capability building, and programme rollout Enable and provide data and insights to improve agent activity and productivity.
• Digital Capability Enablement Collaborate with Digital, Insights, and IT teams as the business user representative for digital tools and platforms aimed at improving sales productivity and active agents.
• Stakeholder Management & Governance Engage multiple stakeholders confidently; resolve execution issues independently. Prepare and provide regular management updates, insights, and recommendations.

Minimum Job Requirements

• Bachelor’s degree with 3–5 years of experience in insurance or financial services.
• Strong background in agency management and sales; experience in business planning, transformation, or implementation roles is an advantage.
• Strong programme ownership and stakeholder management skills.
• Comfortable operating in a fast-paced, ambiguous, and highly stakeholder-driven environment.
• Comfortable with data, dashboards, and productivity metrics.
• Able to work independently with minimal supervision.
• Excellent communication skills (written and verbal) in English.
• Collaborative, proactive, and resilient team player with strong attention to detail.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way! #LI-SF1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. Bring your difference to AIA.

“Better” starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

View our AIA LinkedIn page Bring your difference to AIA