Assistant Store Manager

Crocs, Inc.; Singapore; On-site; SGD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental & vision

Life and AD&D

Paid time off

Employee assistance

Employee discount

Job summary

Crocs is seeking an Assistant Store Manager in Singapore to provide world-class experiences and service. You will oversee opening/closing procedures, educate the team on products and promotions, and drive daily sales targets to meet company goals.

Qualifications include at least a level/diploma and 4+ years retail experience, leadership passion, and strong English communication. Rotational shifts, benefits, and opportunities for growth are offered.

Qualifications

• Minimum 4 years of total retail experience.
• Experience in store leadership preferred.
• Fluent in English; additional languages are a plus.
• Able to work rotating shifts including weekends/public holidays.

Responsibilities

• Deliver outstanding service to customers using Crocs service model.
• Lead the store team to meet daily sales targets.
• Coordinate opening and closing procedures.
• Manage stock, promotions, and loyalty program.
• Maintain store cleanliness and inventory controls.

Skills

Leadership abilities

Communication skills

Team empowerment

Customer service orientation

Problem solving

Education

A Level / Diploma or above

Tools

POS system

Microsoft Word

Excel

PowerPoint

Email

Job description

Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

As an Assistant Store Manager, you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry's finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Possess at least A Level / Diploma or above preferred
• Minimum 4 years of total retail experience; with a preference for candidates with previous store leadership roles.
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Professional working proficiency in English, proficiency of other language(s) will be an advantage
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Assistant Store Manager

Salary or Pay Range: $38,300.00 - $45,800.00

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, and many other additional voluntary benefits. This organization participates in E-Verify

Job Category: Retail