Assistant Restaurant Manager

35 ember pte. ltd.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

35 ember pte. ltd. in Singapore is seeking an Assistant Restaurant Manager to support daily operations at Ember, ensuring service quality and smooth running of shifts.

You will lead FOH staff, supervise training, handle guest inquiries, maintain cleanliness, and ensure compliance with local food safety rules while coordinating with management on reservations and VIP service.

Qualifications

• Bachelor's degree or higher in hospitality or F&B management.
• Experience leading service staff and managing shifts.
• Strong communication and interpersonal abilities.

Responsibilities

• Oversee day-to-day F&B operations, including opening/closing procedures and ensuring service quality.
• Supervise service staff, assign duties, and ensure proper shift coverage.
• Handle guest inquiries, feedback, and complaints to maintain a positive dining experience.
• Ensure compliance with Singapore food safety, hygiene, and licensing regulations.
• Support promotional activities and monitor sales performance.
• Manage front-of-house logistics such as reservations, floor plans, and VIP guests.

Skills

Leadership

Staff Training

Customer Service

Operations Oversight

Communication

Interpersonal Skills

Education

Bachelor Degree or higher in Hospitality / F&B Management or related field

Job description

Roles & Responsibilities

We are looking for a dynamic and experiencedAssistant Restaurant Managerto support the overall management and daily operations of Ember.

Key Responsibilities:

• Operations Management:Assist in overseeing day-to-day F&B operations, including opening and closing procedures; ensure service quality, cleanliness, and operational efficiency.

• Staff Supervision & Training:Supervise service staff, allocate duties, and ensure proper shift coverage; provide on-the-job training and guidance.

• Customer Service:Handle customer inquiries, feedback, and complaints professionally; ensure a positive dining experience for all guests.

• Compliance & Administration:Ensure compliance with food safety, hygiene, and licensing regulations in Singapore; assist in maintaining proper records and documentation.

• Sales Support:Support promotional activities and monitor sales performance.

• Front-of-House Leadership:Oversee reservations, floor plans, and guest interactions, including VIP and regular customer relations.

Requirements

• Bachelor Degree or higher qualification in Hospitality / F&B Management or related field.

• At least 3-4 years of relevant experience in F&B operations, with at least 1 year in a supervisory or management role.

• Strong leadership, communication, and interpersonal skills.

• Detail-oriented, well-organised, and hands-on.

• Knowledge of Singapore's food safety and hygiene regulations is a strong plus.

• Able to work flexible hours, including weekends and public holidays