Assistant Restaurant Manager

PLU THAI RESTAURANT PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 31,000; Full time

Benefits offered by this job

5 Day Work Week

Job summary

PLU THAI RESTAURANT PTE. LTD. in Singapore is seeking a Guest Service Associate to assist the restaurant manager in overseeing service. You will greet guests, coordinate seating, and assign tables by group size.

You will recognise regular guests, note preferences for the General Manager and Executive Chef, ensure requests are attended to promptly, report complaints, promote the restaurant to build a loyal customer base, attend team briefs, and perform miscellaneous duties as required.

Responsibilities

• Assist the restaurant manager in overseeing the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager / Executive Chef immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

Job description

• 5 Day Work Week

Job Description

• Assist the restaurant manager in overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager / Executive Chef immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.