Waiter/Waitress

PLU THAI RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

PLU THAI RESTAURANT PTE. LTD. in Singapore is seeking a guest services role to manage reservations and seating for diners. You will greet guests, coordinate seating, and maintain a welcoming dining experience throughout service.

Responsibilities include recognizing regular guests, reporting preferences to management, addressing guest requests promptly, handling complaints, and promoting loyalty programs while upholding cleanliness and proper setup of the premises.

Responsibilities

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest's preferences.
• Ensure guests' requests are not delayed during the operations of in the Restaurant.
• Record and report all guests' complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.

Job description

5 Day Work Week

• Job Description
• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest's preferences.
• Ensure guests' requests are not delayed during the operations of in the Restaurant.
• Record and report all guests' complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.