Assistant Restaurant Manager

6ix 6ix restaurant and bar pte. ltd.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

6ix 6ix restaurant and bar pte. ltd. in Singapore is seeking an experienced operations lead to manage daily activities, coordinate teams, and improve overall service quality across shifts.

You will drive efficiency and uphold standards in a fast-paced hospitality environment. Responsibilities include supervising performance, supporting recruitment, resolving issues promptly, and maintaining clear communication with staff and customers to ensure smooth, efficient operations and a positive guest

Responsibilities

• Manage and coordinate daily operations to enhance workplace efficiency and team performance
• Lead employee relations, support recruitment, resolve issues, and maintain strong customer and staff communication

Job description

Job Summary

Manage and coordinate daily operations to enhance workplace efficiency and team performance. Lead employee relations, support recruitment, resolve issues, and maintain strong customer and staff communication.

Responsibilities

• Schedule and coordinate meetings to ensure effective communication and planning across teams
• Conduct employee performance reviews to evaluate and support staff development and growth
• Build and maintain positive customer relationships to increase satisfaction and loyalty
• Participate in recruitment and dismissal processes to support workforce management and staffing needs
• Resolve workplace conflicts and issues promptly to maintain a productive and harmonious environment
• Address employee and customer concerns quickly to ensure smooth daily operations
• Develop and implement strategies to improve workplace efficiency and achieve organizational goals
• Manage phone correspondence to facilitate clear communication with internal and external stakeholders
• Liaise between managers, customers, and employees to coordinate activities and ensure accurate information flow
• Provide clear direction and guidance to staff to support operational objectives and team alignment
• Troubleshoot POS system issues to minimize downtime and maintain high service quality
• Support ongoing learning and development initiatives to enhance team members' skills and capabilities
• Foster a respectful and inclusive team environment to promote collaboration and engagement