Assistant Public Relations Officer / Public Relations Officer

ISO-Team Corporation Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

ISO-Team Corporation Pte Ltd is seeking a Public Relations Representative to manage resident relations and respond to project queries for the Neighborhood Renewal Program. You will plan PR activities, coordinate with residents, contractors, and authorities, and ensure smooth upgrading work.

You will also provide administrative support at meetings and maintain positive resident relations; safety compliance and ISO45001 initiatives are part of the role.

Qualifications

• GCE 'O' Level or higher with at least 1 year of public relations experience.
• Relevant experience considered if the above qualification is not met.

Responsibilities

• Plan and launch public relation programs for Neighborhood Renewal Program (NRP), including circulars, letters and notices.
• Handle inquiries, feedback and complaints related to the projects and follow up on actions to resolve them.
• Coordinate with residents, contractors, consultants and authorities to ensure smooth operations during upgrading works and mitigate complaints.
• Attend and provide administrative assistance and logistic support in Construction Working Committee meetings when directed.
• Maintain good rapport with residents and conduct regular visits to gather feedback and update on work schedules and impacts.
• Coordinate with other departments, vendors and authorities to ensure proper document filing according to client requirements.
• Other duties as assigned.
• Ensure compliance with Workplace Safety and Health regulations and assist in implementing ISO45001 and other management systems.

Skills

Public relations

Communication skills

MS Office

Team player

Independent worker

Education

GCE 'O' Level and above

Job description

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative and manage the public relation issues and general project queries with residents effectively as well as plan and coordinate works.

Major Duties & Responsibilities

(A) Specific :

• Plan and launch public relation programs for Neighborhood Renewal Program (NRP) such as preparing circulars, letters and notices.




• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.




• Work closely and ensure smooth operation procedure during upgrading work between with the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.




• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.




• Maintain good rapport and positive relations with the residents.




• Conduct regular visits to residents / tenants affected by the NRP works to gather feedback and keep them posted of the work schedule's changes and impacts.

(B) General :

• Coordinate and work with other departments and vendors as well as relevant authorities.




• Maintain proper documents and filing according to Client's requirement.




• Other duties as assigned.

(C) Workplace Safety and Health (WSH) :

• Ensure compliance with WSH regulations and company safety policies.




• Assist in the implementation and continuous improvement of ISO45001 and other management systems.




• Maintain safely manuals, procedures, and work instructions.




• Conduct daily toolbox meetings and safety briefing, if applicable.




• Ensure all employees use propriate Personal Protective Equipment (PPE), if applicable.




• Identify project site / office hazards and implement corrective and preventive actions.




• Report accidents, incidents, and near misses promptly.

Job Requirements

(A) Education, Qualifications & Special Training :

• GCE 'O' Level and above with at least 1 year of public relations work experience




• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Preferably with general understanding of HDB upgrading work.




• A good team player and willing to be stationed at the site office.




• Good communication skills (verbal and written).




• PC literate and knowledge in MS Office.




• Positive and good working attitude, self-motivated and able to work independently.




• Willing to learn, neat and tidy.

(C) Experience :

• Preferably to have working experience on past HDB projects or experience in Building Construction Industry.