Assistant Public Relations Officer

ISO-TEAM CORPORATION PTE LTD; Singapore; On-site; SGD 33,000 - 61,000; Full time

Job summary

ISO-Team Corporation PTE LTD is seeking a proactive Public Relations Representative to manage residents’ queries and coordinate project communications for the Neighborhood Renewal Program. The role emphasizes stakeholder liaison, timely updates, and maintaining constructive resident relations.

You will support safety and quality initiatives, assist in committee meetings, and work closely with contractors, consultants, and authorities to ensure smooth project execution and responsive

Qualifications

• GCE O level and above with at least 1 year in public relations or similar role.
• Experience in public relations or community engagement is preferred.
• Good written and spoken communication in English.

Responsibilities

• Plan and launch public relations programs for Neighborhood Renewal Program (NRP).
• Handle inquiries, feedback and complaints; follow up on actions to resolve them.
• Coordinate with residents, contractors, consultants and authorities for smooth operations.
• Attend and support administrative tasks for Construction Working Committee meetings.
• Maintain good rapport and positive relations with residents.
• Visit residents/tenants to gather feedback and inform them of schedule changes.

Skills

Public relations

Communication skills

Team player

MS Office

Project coordination

Education

GCE O Level or above

Tools

MS Office

Job description

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative and manage the public relation issues and general project queries with residents effectively as well as plan and coordinate works.

Major Duties and Responsibilities

(A) Specific:

• Plan and launch public relation programs for Neighborhood Renewal Program (NRP) such as preparing circulars, letters and notices.
• Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
• Work closely and ensure smooth operation procedure during upgrading work between with the relevant parties such as residents, contractors, consultants and authorities like the Town Councils and Housing Development Board (HDB) etc. as well as take proactive measures in mitigating complaints arising from the construction activities.
• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative.
• Maintain good rapport and positive relations with the residents.
• Conduct regular visits to residents / tenants affected by the NRP works to gather feedback and keep them posted of the work schedule's changes and impacts.

(B) General :

• Coordinate and work with other departments and vendors as well as relevant authorities.
• Maintain proper documents and filing according to Client's requirement.
• Other duties as assigned.

(C) Workplace Safety and Health (WSH) :

• Ensure compliance with WSH regulations and company safety policies.
• Assist in the implementation and continuous improvement of ISO45001 and other management systems.
• Maintain safely manuals, procedures, and work instructions.
• Conduct daily toolbox meetings and safety briefing, if applicable.
• Ensure all employees use propriate Personal Protective Equipment (PPE), if applicable.
• Identify project site / office hazards and implement corrective and preventive actions.
• Report accidents, incidents, and near misses promptly.

Job Requirements

(A) Education, Qualifications & Special Training :

• GCE 'O' Level and above with at least 1 year of public relations work experience
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Preferably with general understanding of HDB upgrading work.
• A good team player and willing to be stationed at the site office.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.
• Positive and good working attitude, self-motivated and able to work independently.
• Willing to learn, neat and tidy.

(C) Experience :

• Preferably to have working experience on past HDB projects or experience in Building Construction Industry.