Assistant Public Relations Officer

He Zhan Construction Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

He Zhan Construction Pte Ltd is seeking a resident liaison to manage communications with residents and update contact records. You will advise residents on LUP periods and respond to related inquiries, and coordinate notices for works within blocks and precincts.

The role requires handling notices, informing affected residents, and assisting the PRO with outreach and documentation. Prior WSQ Service Excellence Level 1 certification is preferred.

Qualifications

• Candidatemust possess a minimum pass in at least 5 subjects, including English, at GCE O-Level or Nitec Certificate.
• Candidatemust possess Singapore WSQ Certificate in Service Excellence (Level 1) Certification.

Responsibilities

• Update contact details including email addresses and hand-phone numbers.
• Advise residents on LUP, opting period, and answer related enquiries.
• For works within blocks, inform residents by displaying notices at notice boards.
• If works affect residents, send a letter in addition to display at Notice Board.
• Assist PRO on the above tasks.

Skills

Communication

Resident liaison

Notice distribution

Customer service

Education

GCE O-Level / NITEC

Job description

Job Description

• Update contact details including e-mailaddresses and hand-phone numbers
• Advise/explain to residents on LUP, opting period/-, answer anyenquiries/related issues that residents may have on LUP.
• Works Within Blocks And At precinct_ ServingNotices
• For works within the blocks, informresidents by displaying notices at notice boards. For works which directlyaffect or likely to affect the residents such as disruption of services,temporary closure of existing car parks, letter must be sent to residents inaddition to display at Notice Board. If it is anticipated that there will benoisy works that are likely go beyond normal working hours, inform affectedresidents through a letter in advance..
• Assist PRO on the above

Job Requirement

1. Candidatemust possess a minimum pass in at least 5 subjects, including English, at GCE“O” Level or Nitec Certificate
2. Candidatemust possess Singapore WSQ Certificated in Service Excellence (Level 1)Certification

Certifications

• ServiceLeadership (RET-CEX-1014-1.1)
• ServicePlanning and Implementation (RET-CEX-1016-1.1)
• CustomerExperience Management (RET-CEX-2002-1.1)
• Peopleand Relationship Management (RET-CEX-1004-1.1)
• ServiceInnovation (RET-CEX-1013-1.1)
• ServiceChallenges (RET-CEX-1008-1.1)
• ServiceExcellence (RET-CEX-1010-1.1)