Assistant Outlet Manager

VAREL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Varel Singapore is seeking a dynamic Assistant Outlet Manager to oversee three F&B outlets—Saga Bar, Vernacular Coffee, and Hathaway—working with the F&B Manager to drive service excellence and operational efficiency.

You will lead the team, manage manpower and costs, ensure quality standards, and maintain brand identity across outlets while delivering memorable guest experiences.

Qualifications

• Leadership experience in F&B outlets or hospitality settings.
• Experience managing multiple concepts or outlets is preferred.
• Strong understanding of food & beverage cost control and budgeting.
• Proven ability to coach and develop a diverse team.
• Excellent communication and guest service mindset.

Responsibilities

• Assist the F&B Manager in overseeing three outlets—Saga Bar, Vernacular Coffee, Hathaway—ensuring smooth, efficient, profitable operations.
• Lead daily operations, deliver exceptional service, and drive memorable guest experiences.
• Coach, motivate, and develop the F&B team to foster a positive, professional environment.
• Assist in manpower planning, scheduling, and resource allocation for all outlets.
• Conduct pre-shift briefings and communicate updates to the team.
• Monitor service standards and performance; address guest concerns promptly.
• Maintain consistent food & beverage quality, presentation, hygiene, and outlet upkeep.
• Support in achieving revenue targets and identifying opportunities to improve sales.
• Monitor costs (food, beverage, labour) and optimize resource utilization.
• Oversee inventory management, purchasing coordination, and stock control.

Skills

Leadership

Multi-outlet Ops

Hospitality operations

Cost control

Budgeting

Revenue generation

Communication

Guest experience

Team coaching

Job description

About the role

We are looking for a dynamic, hands-on, and service-driven Assistant Outlet Manager to support the overall operations and management of our three F&B outlets - Saga Bar, Vernacular Coffee, and Hathaway. As Assistant Outlet Manager, you will work closely with the F&B Manager and hotel management team to oversee daily operations, drive service excellence, develop the team, and ensure each outlet achieves its operational and business objectives. You will play an important role in leading and motivating the F&B team, maintaining high standards of food and beverage quality, enhancing guest experiences, and ensuring operational efficiency across all three outlets. With a strong understanding of restaurant, bar, and café operations, you will help maintain the unique identity of each outlet while ensuring consistency in service standards, brand values, and overall guest experience.

Key responsibilities

• Assist the F&B Manager in overseeing the overall operations of Saga Bar, Vernacular Coffee, and Hathaway, ensuring smooth, efficient, and profitable outlet operations.

• Take ownership of daily outlet operations and lead the team in delivering exceptional service and memorable guest experiences.

• Lead, motivate, coach, and develop the F&B team, fostering a positive, professional, and service-oriented working environment.

• Assist in manpower planning, staff scheduling, deployment, and resource allocation to ensure optimal operational coverage across all three outlets.

• Conduct regular pre-shift briefings, communicate operational updates, and ensure team members are well-informed and prepared for service.

• Monitor service standards and operational performance, taking proactive measures to resolve guest concerns and operational challenges.

• Ensure consistent standards of food quality, beverage quality, presentation, cleanliness, hygiene, and overall outlet maintenance.

• Support the F&B Manager in achieving revenue targets, monitoring outlet performance, and identifying opportunities to improve sales and profitability.

• Monitor and control food, beverage, labour, and operating costs, minimising wastage and ensuring effective utilisation of resources.

• Oversee inventory management, purchasing coordination, stock replenishment, and stock-taking procedures to maintain appropriate stock levels.

About you

• Previous experience as an Assistant Outlet Manager, Outlet Supervisor, F&B Supervisor, Senior Captain, or in a similar leadership role, preferably within a hotel, restaurant, bar, or café environment.

• Experience managing or supporting multiple F&B concepts or outlets is highly preferred.

• Strong understanding of restaurant, bar, café, and hospitality operations, with the ability to manage different service styles and guest expectations.

• Good knowledge of food and beverage cost control, inventory management, labour planning, budgeting, and revenue generation.

• Proven leadership and people management skills, with the ability to coach, motivate, and develop a diverse team.

• Strong commercial awareness and the ability to identify opportunities to improve outlet performance and profitability.

• Excellent communication, interpersonal, and problem-solving skills.

• A genuine passion for hospitality and a strong commitment to delivering exceptional guest experiences.

• Hands-on, proactive, and organised, with the ability to lead by example in a fast-paced environment.

• Flexible to work shifts, weekends, public holidays, and according to operational requirements.

About us

At Varel Singapore, we don't just offer a place to stay - we create memorable hospitality experiences. Through our distinctive dining and lifestyle concepts, we strive to create meaningful experiences for every guest. We believe in genuine hospitality, attention to detail, and empowering our people to deliver their best.