Assistant Restaurant Manager

Gentle Giant Ventures; Singapore; On-site; SGD 47,000 - 58,000; Full time

Benefits offered by this job

Staff meals

Employee discount

Uniform provided

Training opportunities

Career growth

Job summary

Gentle Giant Ventures is opening a new outlet in Singapore and seeks an Assistant Restaurant Manager to lead daily operations across café and bar services. You’ll supervise a team, ensure guest satisfaction, and maintain high standards during busy shifts.

In this hands-on role you will mentor staff, handle guest feedback and collaborate with kitchen and bar teams to optimize service and efficiency in an energetic environment.

Qualifications

• 3+ years of F&B or hospitality experience, with at least 1–2 years in a supervisory or management role.
• Experience in café, restaurant, bar or all‑day dining environments preferred.
• Strong understanding of front‑of‑house and outlet operations.
• Comfortable working in a bar‑focused environment and during evening service.
• Proven ability to lead, train and motivate a team.
• Strong communication and interpersonal skills.
• Confident in handling guests and service recovery.
• Organised, responsible and attentive to detail.
• Able to multitask and remain calm during busy service periods.
• Hands‑on, positive and solutions‑oriented approach.
• Able to work shifts, evenings, weekends and public holidays as required.

Responsibilities

• Support the Restaurant Manager in daily outlet operations and service.
• Lead and support the service team across café, lunch, dinner and evening bar operations.
• Ensure smooth service flow and consistent standards throughout each shift.
• Oversee opening and closing procedures and ensure the outlet is operationally ready.
• Monitor daily operations and resolve issues proactively.
• Take responsibility for the outlet in the Restaurant Manager’s absence.
• Work with kitchen and bar teams for smooth coordination.

Skills

Team leadership

Guest service

Operations management

Communication

Job description

About Us

We're a lifestyle-focused café-bar in Singapore. By day, we serve specialty coffee and reimagined local comfort food; by night, we become a vibrant spot for curated cocktails and casual bites.

We believe in good food, quality ingredients, thoughtful service and creating a welcoming space for our community. As we prepare to open our new outlet in the East, we are looking for passionate and driven individuals to join our growing team and be part of this exciting new chapter.

Role Overview

Assistant Restaurant Manager

As an Assistant Restaurant Manager, you’ll play a key role in the day-to‑day operations of the outlet, working closely with the Restaurant Manager and team to deliver a smooth, consistent and enjoyable guest experience.

You’ll be hands‑on on the floor, leading the team through daily service and supporting operations across café and bar hours. With a strong focus on our evening bar operations, you’ll help maintain service standards, develop the team and ensure the outlet runs efficiently during both regular and peak periods.

This is a hands‑on leadership role suited to an experienced hospitality professional who leads by example, is confident with guests and enjoys working in a fast‑paced café‑bar environment.

Key Responsibilities

Outlet Operations

• Support the Restaurant Manager in managing daily outlet operations and service
• Lead and support the service team across café, lunch, dinner and evening bar operations
• Ensure smooth service flow and consistent standards throughout each shift
• Oversee opening and closing procedures and ensure the outlet is operationally ready
• Monitor daily operations and proactively resolve service or operational issues
• Take responsibility for the outlet in the Restaurant Manager’s absence when required
• Work closely with the kitchen and bar teams to ensure smooth coordination during service

Team Leadership & Development

• Lead by example and maintain a positive, professional and guest‑focused working environment
• Train and develop team members on service standards, product knowledge and SOPs
• Support manpower planning, scheduling and daily task allocation
• Provide guidance and feedback to team members to maintain service quality
• Assist with onboarding and performance management where required
• Build a strong team culture and encourage effective communication across the outlet

Bar & Service Operations

• Take an active role in overseeing evening bar operations and service standards
• Ensure cocktails, beverages and food are served consistently and efficiently
• Work closely with the Bar and Kitchen teams to maintain smooth service flow
• Support the team in handling busy periods and high‑volume service
• Ensure bar and floor areas are properly set up, stocked and guest‑ready
• Assist with beverage and service SOPs and ensure they are followed consistently
• Stay engaged with guests and maintain a strong floor presence throughout service

Guest Experience

• Deliver warm, attentive and professional service to every guest
• Engage with guests and build positive relationships with regulars
• Handle guest feedback, requests and service recovery professionally
• Monitor overall guest experience and proactively address issues
• Help create a welcoming and energetic environment that encourages guests to return

Inventory & Business Operations

• Assist with stocktakes, inventory checks and stock replenishment
• Monitor food and beverage usage, wastage and stock levels
• Support cost control and identify opportunities to improve operational efficiency
• Assist with monitoring sales, labour and operational performance
• Maintain accurate daily operational records and reports where required
• Ensure outlet equipment, facilities and service areas are maintained to standard

Job Requirements

• 3+ years of relevant F&B or hospitality experience, with at least 1–2 years in a supervisory or management role
• Experience in café, restaurant, bar or all‑day dining environments preferred
• Strong understanding of front‑of‑house and outlet operations
• Comfortable working in a bar‑focused environment and during evening service
• Proven ability to lead, train and motivate a team
• Strong communication and interpersonal skills
• Confident in handling guests and service recovery
• Organised, responsible and attentive to detail
• Able to multitask and remain calm and effective during busy service periods
• Hands‑on, positive and solutions‑oriented approach
• Able to work shifts, evenings, weekends and public holidays as required

What We Offer

• Competitive salary with service charge and incentive opportunities
• Staff meals
• Uniform provided
• Employee discounts
• Training and opportunities to develop your hospitality and leadership skills
• Supportive and collaborative team environment
• Opportunities to grow with an expanding team

Job Type: Full‑time

Benefits

• Employee discount
• Food provided

Experience

• Assistant manager: 3 years (Required)

Work Location: In person