Assistant Operations Manager - Luxury Lounge Leader

AAPC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Travel-related perks

Uniforms provided

Training and development opportunities

Supportive work environment

Job summary

Accor is seeking a proactive Assistant Operations Manager to oversee Lounge operations at Changi Airport. This role ensures exceptional guest satisfaction by leading Food & Beverage staff and maintaining service excellence.

Key responsibilities include providing professional service, training staff, and maintaining hygiene standards. The position offers a supportive work environment with opportunities for training and development.

Qualifications

• Strong leadership and organisational skills are mandatory.
• Proven experience in luxury service environments is required.
• Professional grooming and flexibility with shifts are expected.

Responsibilities

• Provide efficient, friendly, and professional service to guests.
• Ensure effective rostering and induct new staff as required.
• Maintain hygiene standards for food handling and presentation.

Skills

Leadership skills

Organisational skills

Communication skills

Customer service mindset

Multilingual ability

Tools

Microsoft Office

Job description

Accor is seeking a proactive Assistant Operations Manager to oversee Lounge operations at Changi Airport. This role ensures exceptional guest satisfaction by leading Food & Beverage staff and maintaining service excellence.

Key responsibilities include providing professional service, training staff, and maintaining hygiene standards. The position offers a supportive work environment with opportunities for training and development.