Airport Lounge F&B Supervisor: Lead Service & Standards

Accor; Singapore; On-site; SGD 35,712 - 58,032; Full time

Job summary

Accor is partnered with a leading airline to manage the lounge operations located at Changi Airport. We seek a proactive and service-oriented Food & Beverage Supervisor to oversee daily food and beverage operations, provide leadership to the service team, and maintain high standards of quality and safety for guests.

The role focuses on supervising staff, ensuring service excellence, managing shifts, and coordinating with kitchen and management to deliver a premium lounge experience consistent

Qualifications

• Minimum 2 years' supervisory experience in F&B operations.
• Strong leadership and interpersonal skills.
• Effective communicator and problem solver.
• Ability to motivate and coach service team.
• Skilled in multitasking and working under pressure.
• Flexible to work shifts, weekends and public holidays.
• Knowledge of food safety and hygiene standards.

Responsibilities

• Supervise and support Food & Beverage Executives and staff during shifts.
• Ensure buffet and service areas are maintained according to brand and hygiene standards.
• Monitor guest satisfaction and respond to requests or complaints professionally and promptly.
• Facilitate communication between kitchen, service team, and management for operational efficiency.
• Assist in staff training and development to meet service standards.
• Organize shift schedules and delegate tasks to ensure coverage and service quality.
• Support inventory control and report on supplies and operational needs.
• Assist with administrative tasks such as logging incidents and preparing reports.

Skills

Leadership

Interpersonal skills

Communication

Problem solving

Coaching/mentoring

Multitasking

Working under pressure

Shift flexibility

Food safety

Job description

Accor is partnered with a leading airline to manage the lounge operations located at Changi Airport. We seek a proactive and service-oriented Food & Beverage Supervisor to oversee daily food and beverage operations, provide leadership to the service team, and maintain high standards of quality and safety for guests.

The role focuses on supervising staff, ensuring service excellence, managing shifts, and coordinating with kitchen and management to deliver a premium lounge experience consistent