Order Fulfillment Assistant

AERIS DYNAMICS PTE LTD; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

AERIS DYNAMICS PTE LTD is seeking an Order Fulfillment Executive in Singapore to support timely and accurate order processing and coordinate with warehouse, production, and delivery partners. This entry-level role offers opportunities to learn logistics in a fast-paced environment.

You will input orders into the ERP, track shipments, manage POD, and assist with inventory accuracy while maintaining attention to detail and a proactive problem-solving mindset.

Qualifications

• O Level / Nitec / Diploma or equivalent.
• Experience in order fulfillment, logistics, or supply chain is a plus.
• Entry-level candidates are welcome to apply.

Responsibilities

• Assist in processing and tracking local and export orders.
• Input orders into ERP and generate picking slips.
• Update assembly-related information in ERP for real-time tracking.
• Plan and oversee delivery schedules to meet deadlines.
• Coordinate with warehouse/production and liaise with couriers.

Skills

MS Office

Organizational skills

Problem-solving

Attention to detail

Communication

Education

O Level / Nitec / Diploma

Tools

ERP system

Job description

About the Position:

The position supports the Order Fulfillment Executive, warehouse staff and delivery partners to ensure timely and accurate order fulfillment. This role offers a great opportunity for individuals looking to start their careers in logistics. It is ideal for candidates who thrive in a fast-paced environment, enjoy problem-solving and are eager to learn.

Job Description:

Order Management

• Assist the Order Fulfillment Executive in processing and tracking local and export orders.

• Input orders into the ERP system, generate picking slips and verify accuracy.

• Update assembly-related information in the ERP system to ensure real-time order tracking.

Delivery Coordination

• Plan and oversee delivery schedules to meet customer expectations and deadlines.

• Coordinate with warehouse and production teams to ensure orders are prepared for dispatch.

• Arrange outbound shipments, track deliveries, and address any logistics-related issues.

• Liaise with couriers and delivery personnel to ensure timely and accurate order fulfillment.

Customer Communication

• Provide real-time order status updates to customers, including Proof of Delivery (POD).

• Respond promptly to customer inquiries regarding delivery status and resolve concerns.

Inventory Support

• Assist with annual stock-taking activities to ensure inventory accuracy.

• Maintain up-to-date inventory records and report discrepancies.

Team Collaboration

• Partner with cross-functional teams to enhance fulfilment processes and resolve operational challenges.

• Support the Order Fulfilment Executive with ad-hoc tasks and special projects as needed.

Requirements:

• O Level / Nitec / Diploma or equivalent.

• At least 2 years of experience in order fulfillment, logistics, or supply chain management are a plus.

• Entry-level candidates are welcome to apply.

• Basic proficiency in MS Office applications.

• Strong organizational skills and the ability to juggle multiple tasks effectively.

• A proactive approach to problem-solving and the ability to perform well under pressure.

• A keen eye for detail and a commitment to maintaining accuracy.