Assistant Manager, Workflow Improvement (ID: 712310)

PERSOL; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Annual AWS

Performance Bonus

5-day work week

Job summary

PERSOL Singapore PTE LTD in Singapore is assisting a public healthcare client to hire an Assistant Manager, Workflow Improvement. The role focuses on coordinating the Community Care Team to promote healthy lifestyles among residents and to drive efficient care operations.

You will analyze workloads, monitor KPIs, pilot new programs and technology solutions, and collaborate with internal and external partners to close service gaps while upholding high quality resident experience.

Qualifications

• Bachelor's degree required.
• 3–5 years of relevant experience.
• Experience in data management and workflow improvement is advantageous.
• Ability to coordinate with internal and external healthcare stakeholders.
• Strong sense of responsibility for managing complaints and feedback.

Responsibilities

• Assist in the operations of the Community Care Team to promote healthy lifestyles among residents through various community initiatives.
• Collaborate with community partners to ensure comprehensive health support for residents and coordinate operational activities.
• Contribute to operational planning, data analysis, and monitoring of workload and key performance indicators.
• Identify and implement improvements in community operations to enhance care quality and resident experience, including piloting new programs and technology solutions.
• Manage resident feedback, collaborating with stakeholders to address concerns and uncover service gaps.
• Perform any additional duties as required.

Skills

Data management

Workflow improvement

Stakeholder coordination

Complaint handling

Education

Bachelor's Degree

Job description

Our established client within the public healthcare industry is seeking to hire an Assistant Manager, Workflow Improvement.

• 5 days office hours

• Established Organization within the Public Healthcare Sector

• Annual AWS + Performance Bonus

Responsibilities:

• Assist in the operations of the Community Care Team to promote healthy lifestyles among residents through various community initiatives.

• Collaborate with community partners to ensure comprehensive health support for residents and coordinate operational activities.

• Contribute to operational planning, data analysis, and monitoring of workload and key performance indicators.

• Identify and implement improvements in community operations to enhance care quality and resident experience, including piloting new programs and technology solutions.

• Manage resident feedback, collaborating with stakeholders to address concerns and uncover service gaps.

• Perform any additional duties as required.

Requirements:

• Bachelor's Degree

• A minimum of 3-5 years of relevant working experience.

• Prior experience in data management and workflow improvement is advantageous.

• Ability to coordinate with internal and external stakeholders within the healthcare field.

• Demonstrated sense of responsibility with the ability to manage complaints and feedback effectively.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)