Assistant Manager/Manager (Design & Engineering Scholars Programme)

National University of Singapore; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

National University of Singapore is seeking an experienced Programme and Scholarship Administrator to own the scholarship lifecycle from outreach to selection and disbursement. You will lead selection processes, ensure timely financial handling, and continuously optimise workflows for efficiency and scalability.

The role requires strong stakeholder management, data-driven reporting, and collaboration with academic mentors and faculties to align progression with programme objectives.

Qualifications

• Bachelor’s degree in Science, Technology, Engineering, Mathematics (STEM) or equivalent preferred.
• Minimum 5–7 years in programme operations, delivery, or coordination in academia, education, or public sector.
• Experience supporting student programmes, scholarships, or large-scale events advantageous.
• Proven track record in stakeholder management with senior academics, industry partners, and internal stakeholders.
• Meticulous and detail-oriented with accuracy in administration, records, and reporting.
• Strong commitment to student development and providing empathetic support in a structured programme.

Responsibilities

• Own end-to-end scholarship lifecycle delivery across outreach, admissions, and selection.
• Lead selection processes with rigour and alignment to programme standards.
• Ensure compliant, timely scholarship disbursement and financial processes.
• Continuously optimise workflows to improve efficiency and scalability.
• Deliver data-driven operational insights and reporting for decision-making.

Skills

Stakeholder management

Process optimization

Data analysis

Communication

Education

Bachelor’s degree in STEM

Tools

CRM software

Data management systems

Microsoft Excel

Job description

Programme and Scholarship Administration

• Own and drive end-to-end execution of the scholarship lifecycle, ensuring high-quality, timely, and outcomes-driven delivery across outreach, admissions, and selection.
• Lead and execute selection processes with rigour, consistency, and alignment to programme standards.
• Ensure accurate, compliant, and timely execution of scholarship disbursement and associated financial processes, with full accountability for delivery.
• Continuously optimise workflows and processes to enhance operational efficiency, scalability, and service outcomes.
• Deliver timely, data-driven operational insights and reporting to support decision-making and governance.

Scholar Performance and Experience

• Drive scholar performance and progression through active monitoring against defined milestones, ensuring accountability for outcomes.
• Proactively identify risks and own escalation management, implementing timely, effective interventions in collaboration with University support units.
• Lead onboarding and integration to ensure scholars are set up for success and fully aligned with programme expectations.
• Partner with academic mentors and faculties to align academic progression with programme objectives and performance standards.

Engagement, Partnerships and Programme Impact

• Lead execution of high-impact events and engagement platforms that strengthen scholar development and overall programme experience.
• Own and deepen industry partnerships to deliver relevant, outcome-focused exposure opportunities aligned with programme goals.
• Drive alumni engagement as a strategic lever to support mentoring, networking, and programme visibility.

Stakeholder Management and Communications

• Act as the primary operational lead accountable for stakeholder engagement across scholars, faculty, partners, and internal teams.
• Ensure clear, consistent, and purpose-driven communications that enable effective programme delivery and stakeholder alignment.
• Uphold quality and consistency of all outward-facing materials, ensuring alignment with institutional standards and positioning.

Operational Governance and Resource Management

• Own programme operations, ensuring alignment with governance, risk, and compliance requirements.
• Drive disciplined resource utilisation with accountability for budget performance and financial outcomes.
• Partner with Finance and central units to ensure accurate forecasting, monitoring, and reporting.
• Provide hands‑on operational leadership to ensure seamless execution across all programme workstreams and stakeholders.

Qualifications

• Bachelor’s degree in Science, Technology, Engineering, Mathematics (STEM), or an equivalent discipline is preferred.
• Minimum 5 to 7 years of relevant experience in programme operations, delivery, or coordination, preferably within the academic, education, or public sector.
• Experience in supporting student programmes, scholarships, or large‑scale events will be advantageous.
• Proven track record in stakeholder management, including engagement with senior academic staff, industry partners, and internal stakeholders, with the ability to align diverse expectations.
• Meticulous and detail oriented, with strong accuracy in handling administrative processes, financial documentation, records, and reporting.
• Strong commitment to student development and success, with the ability to provide responsive, professional, and empathetic support within a structured programme environment.
• Effective organisational and coordination skills, with the ability to manage competing priorities and deliver outcomes in a fast‑paced setting.
• Proficiency in administrative systems, data management, and digital platforms, with the ability to leverage tools to support operational efficiency.
• Self‑driven with sound judgement, demonstrating initiative and a collaborative, service‑oriented approach to work.