Assistant Manager, Facilities Management & Engineering

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd is seeking a detail-oriented Assistant Manager (Fire/Lift/Esc) to lead a Facilities Management and Engineering team. You will oversee preventive and corrective maintenance for fire protection, lifts and escalators, coordinating with vendors to minimise downtime and ensure guest safety and experience.

The role involves managing operations, monitoring system performance, and ensuring compliance with safety regulations while planning CAPEX and OPEX budgets and

Qualifications

• Excellent troubleshooting and customer service skills with attention to details.
• Effective interpersonal communication, multi-tasking and time management.
• MS Office skills, including Word, Excel and PowerPoint.
• Team player with the ability to promote cross-functional collaboration.

Responsibilities

• Assist in managing the maintenance and operation of building infrastructures and services.
• Assist in managing operation and monitoring systems' performance for 24/7 operations.
• Ensure incidents, defects or faults are attended promptly on discovery or notification.
• Ensure prompt response and follow-up on work requests or feedback.
• Ensure timely project executions and repairs to avoid disruption.
• Ensure compliance with authorities, security and safety regulations.
• Assist in managing internal and external engagements.
• Assist in planning, management and execution of all FME projects.
• Provide inputs to CAPEX and OPEX budget planning to meet operational needs.
• Manage CAPEX and OPEX spending within the approved budget.
• Assist in ensuring compliance with work processes.
• Assist Team Lead in driving efficiency through SOP reviews and system updates.
• Assist in reviewing operation-related risks and mitigation controls.
• Assist in scoping technical requirements for maintenance contracts/tenders.
• Ensure outsourced contract works are verified before payment processing.
• Manage and execute predictive maintenance and tech refresh of assets

Skills

Troubleshooting

Customer service

Interpersonal communication

Cross-functional collaboration

Education

Diploma/Degree in electrical, mechanical or civil engineering

Job description

Job Summary

We are seeking a detailed-oriented Assistant Manager (Fire/Lift/Esc) to join our Facilities Management and Engineering team. This role is responsible for managing a team and vendors to perform fire protection, Lift and escalator preventive and corrective maintenance. You'll play a key role in ensuring the equipment are well maintained to avoid unforeseen breakdown and eliminate downtime that may affect safety and guest experience.

Job Responsibilities

• Assist in managing the maintenance and operation of building infrastructures, systems and services within an assigned areas of responsibilities to ensure all building infrastructures, systems and services within the assigned areas are functioning safely and optimally.

• Assist in managing operation and monitoring systems' performance to ensure 24/7 smooth operations of RWS.

• Ensure all incidents, defects or system faults are attended to promptly upon discovery or notification.

• Ensure prompt response and follow-up on any work requests or feedback.

• Ensure timeliness in project executions and repair works to avoid causing any disruption to business.

• Ensure compliance with all authorities, security and safety regulations.

• Assist in managing both internal and external engagements.

• Assist in the planning, management and execution of all FME projects.

• Provide relevant inputs to the Team Lead in both CAPEX and OPEX budget planning to meet operational needs.

• Manage CAPEX and OPEX spending within the approved budget.

• Assist in ensuring the team's compliance with all established work processes.

• Assist the Team Lead in driving operational effectiveness and efficiencies improvement through regular review of standard operating procedures, work instructions, work processes and system technologies.

• Assist in the regular review of operation related risks and put in place appropriate mitigation controls.

• Assist in proper scoping of technical requirements for corrective maintenance and preventive maintenance contracts/tender.

• Ensure works done for outsourced contracts are verified before completion of receiving function for payment processing.

• Manage and execute predictive maintenance and technology refresh of assets

Required Qualifications

• Diploma/Degree in either electrical, mechanical and/or civil engineering with relevant experience in facilities system design, operation and management.

• Min 3 years' experience in large commercial establishments, with a strong background in managing operation, maintenance, engineering, and/or project management of building services and facilities.

Required Skills

• Excellent troubleshooting skills and customer service skills with attention to details

• Effective interpersonal communication skills, multi-tasking and time management skills.

• Broad based experience of computer systems and MSOffice suites to include MSWord, Excel & PowerPoint

• Team player and ability to promote cross functional collaboration