Assistant Manager / Executive, Operations, Singapore (2-Year Contract) - Retail Malls

CAPITALAND RETAIL MANAGEMENT PTE LTD; Singapore; On-site; SGD 39,000 - 73,000; Full time

Job summary

CAPITALAND RETAIL MANAGEMENT PTE LTD in Singapore is seeking a Facilities/Operations professional to support the Operations Manager in running efficient operations of our retail mall. You will coordinate maintenance programs, manage contracts and assist in asset enhancement initiatives.

The role requires a degree/diploma in Engineering or related fields, strong leadership, and good communication skills. Willingness to work outside hours and potential lateral moves across asset classes are

Qualifications

• Degree or Diploma in Engineering (Mechanical/Electrical) or Real Estate / Facilities / Building / Estate Management.
• Graduates with relevant degree but no prior relevant experience are welcome to apply.
• Exhibit strong initiative, leadership, and interpersonal skills.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Good communication skills.
• Willing to work beyond standard operating hours, when required.
• Willing to learn and open to possible lateral movements between asset classes in the future.

Responsibilities

• Support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level.
• Prepare annual budget, manage and administer all maintenance contracts and supervise expenses for operational needs of the mall.
• Assist in Asset Enhancement Initiatives and tenant renovation works, and support mall promotions.
• Liaise with Contract & Procurement team, manage procurement of equipment and cyclical replacement & enhancements.
• Manage and attend to feedback and service requests in a timely manner.
• Lead technicians and manage vendor services to maintain professional standards in day-to-day operations.
• Participate in Company Emergency Response Team activities (Site Incident Controller, First Aider, etc).
• Be part of Environmental Health Safety (EHS) team for permit to work reviews, risk assessments, safety checks/audits.

Skills

Leadership

Interpersonal skills

Communication

Initiative

Problem solving

Education

Engineering degree/diploma (Mechanical or Electrical)

Real Estate / Facilities / Building / Estate Management diploma

Job description

Responsibilities:

• You will support the Operations Manager in managing effective operations and maintenance of our retail mall.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Assist in the implementation of the Asset Enhancement Initiatives, renovation works carried out by tenants and operational support for the promotional activities of the mall
• Liaise with Contract & Procurement team, manage and execute specific/adhoc procurement of equipment cyclical replacement & enhancement works in the mall
• Manage and attend to all feedback and service requests in a timely manner
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.

Requirements:

• Degree/ Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Graduates with relevant degree but no prior relevant experience are welcome to apply
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Willing to work beyond standard operating hours, when required
• Willing to learn and open to possible lateral movements between asset classes in the future (based on business needs)