Assistant Manager, Training

income insurance limited; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Income Insurance Limited is seeking a dedicated Training professional to design and deliver programs for the sales force. You will create competency assessments, evaluate program effectiveness and ensure alignment with industry standards.

The role involves developing e-learning modules, managing induction and product training, and collaborating across departments to achieve business objectives. Strong communication and 3+ years of financial services training experience are essential.

Qualifications

• Degree in any discipline.
• CMFAS M5, M9, M9A and Health Insurance certificate are mandatory.
• Advanced Certificate in Training & Assessment preferred.
• Minimum 3 years of sales or sales training experience in the financial services industry.
• Experience in developing and delivering financial planning and sales training programs is advantageous.
• Experience in selling life, health and wealth management solutions to mass affluent or HNW clients.
• Collaborative with good communication and interpersonal skills.

Responsibilities

• Design, develop and deliver training programs for INCOME sales force.
• Create competency assessment tools for competency-based learning.
• Evaluate training interventions for effectiveness.
• Ensure training programs comply with company/industry requirements through reviews.
• Develop and deliver ad-hoc training programs and E-Learning modules.
• Manage distribution training including induction, sales/soft skills, product and advisory process training.
• Build rapport with stakeholders to communicate training standards and enable transfer of learning.
• Collaborate with other departments to achieve business objectives.
• Monitor and measure training KPIs.
• Maintain professional knowledge through workshops and publications.

Skills

Communication skills

Interpersonal skills

Training delivery

Stakeholder collaboration

Education

Degree in any discipline

CMFAS M5,M9,M9A and Health Insurance certificate

Advanced Certificate in Training & Assessment

Job description

Job De ion

Key Responsibilities

• Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with colleagues from other departments to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

Requirements

• Degree in any discipline
• CMFAS M5,M9,M9A, Certificate in Health Insurance is a must
• Advanced Certificate in Training & Assessment preferred
• Minimum 3 years of sales experience and/or 3 years of sales training experience in the financial services industry
• Experienced in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous
• Experienced in selling/training life insurance, health insurance and wealth management solutions, and working with mass affluent or High Net Worth clients
• Collaborative individual with good communication and interpersonal skills