Key Responsibilities
Property Operations & Management
- Manage the day-to-day operations of the company's property portfolio.
- Oversee facility management, maintenance activities, and tenant services.
- Develop and implement preventive maintenance programs to ensure building reliability and minimize downtime.
- Manage and evaluate external service providers including security, cleaning, landscaping, and maintenance contractors.
- Handle tenant enquiries, complaints, lease compliance matters, and renewals.
- Support management in evaluating new property acquisitions and investment opportunities.
Mechanical & Electrical (M&E) Management
- Oversee all building M&E systems including HVAC, electrical, plumbing, lifts, and fire protection systems.
- Ensure maintenance activities comply with statutory regulations and manufacturer recommendations.
- Coordinate inspections, servicing, repairs, and system upgrades.
- Troubleshoot technical issues and liaise with engineers, consultants, and contractors.
- Monitor energy consumption and implement energy-saving initiatives.
Compliance & Regulatory
- Ensure compliance with all relevant Singapore regulatory requirements, including BCA, SCDF, and NEA regulations.
- Manage statutory inspections, licences, permits, and certifications.
- Maintain accurate maintenance records, inspection reports, and statutory documentation.
Financial & Budget Management
- Prepare and manage annual operating budgets and capital expenditure (CAPEX).
- Monitor expenditure and identify opportunities for cost optimisation.
- Review vendor contracts and procurement activities to achieve value for money.
- Conduct cost-benefit analysis for asset enhancement projects.
- Develop strategies to improve asset performance and property value.
Leasing & Asset Enhancement
- Liaise with real estate agents on leasing, marketing, negotiations, and renewals.
- Analyse market trends and support leasing strategies.
- Manage asset enhancement initiatives (AEI) and improvement works.
- Recommend initiatives to enhance tenant experience and maximise asset value.
Risk & Safety Management
- Implement workplace safety and emergency response procedures.
- Ensure effective risk management practices across properties.
- Lead incident investigations and implement corrective actions where necessary.
Reporting & Administration
- Prepare management reports, presentations, and approval papers.
- Maintain proper documentation and meeting records.
- Supervise Property Executives, technicians, contractors, and vendors.
- Provide regular operational and financial updates to management.