Assistant Manager, Bistro Operations & Guest Experience

ONE15 Marina; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

ONE15 Marina is seeking a Restaurant Supervisor to assist the Manager and oversee daily restaurant operations in Singapore. The role requires clear leadership, service excellence, and the ability to manage staff efficiently.

You will supervise service staff, address customer concerns professionally, maintain cleanliness, and plan rosters and stock accordingly. The ideal candidate is proactive, well-organized, and aligned with the club’s vision.

Qualifications

• Must be able to multitask and work within tight deadlines.
• Strong organizational skills are essential.
• Excellent customer service and professionalism required.
• Self-motivated, resourceful and proactive attitude is preferred.

Responsibilities

• Assist the Manager in overall restaurant operations and take over in the absence of the Manager.
• Carry out duties assigned by the Restaurant Manager.
• Supervise and deploy all the service staff and oversee the efficient running of the overall restaurant operations.
• Responsible for handling all customers’ complaints with professionalism.
• Ensure a high standard of service is delivered to all customers.
• Responsible for maintaining the overall cleanliness of the restaurant’s dining area.
• Plan staff roster, perform stock requisition, and sales/menu analysis.
• Responsible for staff discipline, presentations and staff performance.
• Handle all catering requirements.

Skills

Multitasking

Organizational skills

Customer service

Proactive mindset

Education

O/N Levels

Job description

ONE15 Marina is seeking a Restaurant Supervisor to assist the Manager and oversee daily restaurant operations in Singapore. The role requires clear leadership, service excellence, and the ability to manage staff efficiently.

You will supervise service staff, address customer concerns professionally, maintain cleanliness, and plan rosters and stock accordingly. The ideal candidate is proactive, well-organized, and aligned with the club’s vision.