Assistant Manager (Accreditation and Licensing), Eastern General Hospital Planning Office

Eastern General Hospital; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Eastern General Hospital in Singapore seeks an Accreditation and Licensing professional to support the unit head in developing management systems to meet accreditation standards and regulatory requirements, including the Healthcare Services Act and ISO standards.

You will lead document control, internal audits, and training programmes, and oversee the e-Audit IT systems to ensure licensing readiness and ongoing regulatory compliance.

Qualifications

• Bachelor’s degree required.
• Prior experience in healthcare Accreditation and Licensing is necessary.
• Auditor certifications are an advantage.
• Strong planning and analytical skills are essential.
• Ability to engage stakeholders in a dynamic environment.
• Ability to work under pressure and adapt to change.

Responsibilities

• Assist the unit head in directing Accreditation and Licensing operations.
• Develop management systems to meet accreditation and regulatory standards (e.g., HCSA, ISO).
• Lead document control and internal audits to ensure compliance.
• Develop and run training programmes; oversee supporting IT systems (e-Audit).
• Coordinate with internal departments and external auditors for licensing readiness.
• Monitor regulatory changes and advise on preparedness measures.

Skills

Regulatory compliance

Auditing

Stakeholder engagement

Training delivery

Education

Bachelor’s degree in any discipline

Tools

e-Audit

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and experienced individual to join our team in the Accreditation and Licensing role. In this role, you will assist the unit head in the operational management direction for the Accreditation and Licensing department. You will be responsible for developing the hospital’s management systems to meet the hospital’s accreditation and management standards requirements, and implementing controls to ensure regulatory compliance, such as the non-clinical aspects of the Healthcare Services Act (HCSA), relevant ISO standards and applicable international and local standards.

The individual would scan and implement best practices in management standards, document control, and internal audits. To facilitate an effective management system, the individual will develop and conduct training programmes and oversee the supporting IT systems (e-Audit).

You will be required to assist the unit head to lead tabletop exercises and coordinate with internal departments, external agencies, and independent auditors to ensure licensing readiness. Your scope will also include monitoring evolving regulatory changes and advise the unit head on preparedness measures and ensure compliance with national standards and regulatory requirements.

Job requirements

• Bachelor’s Degree in any discipline with at least 2 years of relevant experience
• Prior experience in healthcare Accreditation and Licensing is necessary
• Additional internal/external auditor certifications would be an advantage
• Team player, highly motivated and action-oriented with excellent planning and analytical skills
• Able to engage various stakeholders in a fluid environment and growing organisation
• Ability to work under pressure and adapt to challenging conditions