Manager (Accreditation and Licensing), Eastern General Hospital Planning Office

Eastern General Hospital; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Eastern General Hospital seeks an experienced professional to lead Accreditation and Licensing, providing strategic direction for management systems, training, and compliance with national and local standards. The role involves coordinating with internal teams, external agencies, and auditors to ensure licensing readiness and continuous improvement.

The ideal candidate will have a Bachelor’s degree with 6+ years in healthcare accreditation and licensing, and may hold internal/external auditor

Qualifications

• Bachelor’s Degree in any discipline with at least 6 years of relevant experience.
• Experience in healthcare Accreditation and Licensing is necessary.
• Auditor certifications would be an advantage.

Responsibilities

• Provide overall operational management direction for Accreditation and Licensing.
• Develop and implement management systems to meet accreditation standards.
• Implement controls to ensure regulatory compliance (HCSA, ISO, local standards).
• Lead training programmes and oversee supporting IT systems (e.g. e-Audit).
• Lead tabletop exercises and coordinate with internal departments and external auditors.
• Monitor regulatory changes and advise leadership on preparedness and compliance.

Skills

Stakeholder engagement

Leadership

Training program development

Analytical skills

Planning and coordination

Education

Bachelor's degree

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and experienced individual to join our team in the Accreditation and Licensing role. In this role, you will provide the overall operational management direction and leadership for the Accreditation and Licensing department. You will be responsible for developing the hospital’s management systems to meet the hospital’s accreditation and management standards requirements, and implementing controls to ensure regulatory compliance, such as the non-clinical aspects of the Healthcare Services Act (HCSA), relevant ISO standards and applicable international and local standards.

The individual would scan and implement best practices in management standards, document control, and internal audits. To facilitate an effective management system, the individual will develop and conduct training programmes and oversee the supporting IT systems (e.g. e-Audit).

You will be required to lead tabletop exercises and coordinate with internal departments, external agencies, and independent auditors to ensure licensing readiness. Your scope will also include monitoring evolving regulatory changes and advise leadership on preparedness measures and ensure compliance with national standards and regulatory requirements.

Job requirements

• Bachelor’s Degree in any discipline with at least 6 years of relevant experience
• Prior experience in healthcare Accreditation and Licensing is necessary
• Additional internal/external auditor certifications would be an advantage
• Team player, highly motivated and action-oriented with excellent planning and analytical skills
• Able to engage various stakeholders in a fluid environment and growing organisation
• Ability to work under pressure and adapt to challenging conditions