Assistant HR Manager

wipro consumer care singapore pte. ltd.; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

Wipro Consumer Care Singapore Pte. Ltd. is seeking an Assistant HR Manager to independently lead and manage key HR functions with a strong focus on talent acquisition, HR operations & analytics, employee relations and process improvement.

The successful candidate will own end-to-end HR processes, ensure compliance with Singapore employment laws, and partner with business leaders to support talent strategies, workforce planning and employee engagement initiatives across the organisation.

Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 4 years of progressive HR experience, preferably in a Senior HR Executive or Assistant HR Manager role with broad exposure to HR operations and business partnering.
• Strong knowledge of Singapore employment legislation, MOM regulations, and HR best practices.
• Experience with Infotech HRMS or similar HR systems will be an added advantage.
• Experience in handling employee relations matters, disciplinary cases, and workplace investigations is preferred.

Responsibilities

• Lead and manage key HR functions with end-to-end ownership of core HR processes.
• Drive Talent Acquisition, HR Operations & Analytics, Employee Relations, HR Reporting, Employee Engagement and Process Improvement.
• Advise management on HR compliance and best practices.
• Oversee payroll administration, work pass matters, and HR operations.
• Collaborate with HODs and regional teams on manpower planning and budgeting.
• Develop internship and graduate talent pipelines.
• Identify training needs and coordinate learning and development initiatives.
• Drive employee engagement initiatives and wellness programs.
• Ensure compliance with Singapore employment laws and MOM regulations.
• Investigate employee misconduct and manage workplace investigations.
• Supervise, coach and develop the HR Officer for growth.
• Utilize HR analytics to enhance efficiency and organizational effectiveness.

Skills

Stakeholder management

Communication skills

Problem-solving

Ownership

HR analytics

Discretion & confidentiality

Team collaboration

Education

Bachelor's Degree in Human Resource Management, Business Administration, or related field

Tools

Infotech HRMS

HR analytics tools

Job description

We are seeking an Assistant Human Resources (HR) Manager to independently lead and manage key HR functions, with a strong focus on Talent Acquisition, HR Operations & Analytics, Employee Relations, HR Reporting, Employee Engagement and Process Improvement.

This role requires end-to-end ownership of core HR processes and a sound understanding of local employment laws to effectively advise management, ensure HR compliance and support business objectives. The successful candidate will serve as a trusted HR partner to the business, contributing beyond transactional HR activities to foster a fair, efficient and compliant workplace that aligns with Singapore employment practices and organizational goals.

1.Key responsibilities

• Partner closely with Heads of Department (HODs) to understand business requirements, workforce needs and role-specific competencies to support timely and effective hiring.
• Manage the full recruitment lifecycle, including job advertising, candidate sourcing, interviewing, offer management, pre-employment checks and onboarding.
• Collaborate with the COO and Regional Headquarters on annual manpower planning, performance management processes, HR budgeting, and workforce forecasting.
• Serve as a trusted HR advisor, providing management with hiring recommendations, workforce insights and practical HR guidance to support business decisions.
• Oversee payroll administration, work pass matters, HR reporting and HR operations, ensuring accuracy, compliance, consistency and operational efficiency.
• Build and maintain strong partnerships with educational institutions to support internship and graduate talent pipelines.
• Identify training needs and coordinate learning and development initiatives to enhance employee capabilities and support business objectives.
• Lead employee engagement and well-being initiatives, including health and wellness programs, employee recognition activities, and company-wide events that foster collaboration, morale and a positive workplace culture.
• Ensure HR policies, practices and procedures comply with Singapore employment legislation and MOM regulations. Stay abreast of regulatory changes and proactively recommend policy updates as required.
• Act as the primary point of contact for employee relations matters, providing timely and professional HR support to employees and management.
• Manage employee grievances, conflicts and workplace concerns with discretion, professionalism, and confidentiality, including liaising with relevant external agencies when necessary.
• Conduct investigations into employee misconduct, disciplinary issues and performance concerns, and recommend appropriate corrective actions in accordance with company policies and legal requirements.
• Supervise, coach and develop the HR Officer to ensure effective day-to-day HR support and continuous professional growth.
• Drive HR process improvement initiatives, leveraging HR analytics and best practices to enhance efficiency, employee experience, and organizational effectiveness.

2.Requirements & Qualifications

• Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 4 years of progressive HR experience, preferably in a Senior HR Executive or Assistant HR Manager role with broad exposure to HR operations and business partnering.
• Strong knowledge of Singapore employment legislation, MOM regulations, and HR best practices.
• A proactive, hands-on problem solver with a strong sense of ownership and a genuine commitment to contributing to organizational success.
• Experience with Infotech HRMS or similar HR systems will be an added advantage.
• Demonstrated ability to manage HR matters independently, exercise sound judgment, and make well-informed decisions in a fast-paced environment.
• Experience in handling employee relations matters, disciplinary cases, and workplace investigations is preferred.
• Strong sense of accountability, integrity, and professionalism in handling confidential and sensitive information.
• Excellent stakeholder management, interpersonal and communication skills, with the ability to build effective relationships across all levels of the organization.
• High level of discretion, maturity and professionalism in dealing with employees, management and external parties.
• Practical and solutions-oriented mindset, with the ability to balance business needs, employee concerns, and compliance requirements.
• Well-organized with strong planning and prioritization skills, capable of managing multiple responsibilities and meeting deadlines effectively.
• Proficient in HR reporting and analytics, with the ability to interpret data and provide actionable workforce insights.
• A positive team player with the confidence and capability to operate as a trusted HR partner to business leaders and employees alike.